API Terms of Service | PerfectMind

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Security and Confidentiality. Having access to the API Key allows a user to have access to very sensitive data of your client stored in PerfectMind database ... PolicyLinks PrivacyPolicy TermsofService APITermsofService DataLakeTermsofService Terms Cookies PerfectMindAPITerms&Conditions BYREQUESTINGANAPIKEYANDUSINGTHEKEYTOACCESSYOURDATAANDSERVICESONTHEPLATFORMPROVIDEDBYPERFECTMINDINC.(“PERFECTMIND”OR“COMPANY”),PERFECTMINDANDTHECUSTOMERAGREETOTHEFOLLOWINGTERMSANDCONDITIONS.YOUARENOTELIGIBLETOENTERINTOTHISAGREEMENTIFYOUAREWORKINGFORORAFFILIATEDWITHANYOTHERCUSTOMERRELATIONSHIPMANAGEMENT("CRM")PROVIDERORDEVELOPER.PERFECTMINDRESERVESTHERIGHTTOSUSPENDORREVOKEYOURUSELICENSEIFYOUAREATTEMPTINGTOUTILIZETHISSERVICEONBEHALFOFANYOTHERENTITYTHATCOULDCONCIEVABLYBECONSIDEREDCOMPETITIONOFPERFECTMIND.IFYOUAREENTERINGINTOTHISAGREEMENTONBEHALFOFACOMPANY,YOUREPRESENTTHATYOUHAVETHEAUTHORITYTOBINDTHECOMPANYTOTHETERMSGOVERNINGTHEUSEOFPERFECTMIND'SAPI.THETERM"YOU"REFERSTO:(1)THECOMPANY,ITSOFFICERS,DIRECTORS,AGENTS,ANDEMPLOYEESANDUSERS,OR(2)ANINDIVIDUAL,INTHECASEOFANON-LEGALENTITY,ASDEFINEDINTHEREGISTRATIONINFORMATIONPROVIDEDTOPERFECTMIND.IFYOUDONOTHAVESUCHAUTHORITY,ORIFYOUDONOTAGREEWITHTHESETERMS,YOUMAYNOTUSEPERFETMINDAPISERVICES. Introduction Welcome AspartofPerfectMindServices,PerfectMindwillprovidetheCustomerwithuseofourAPIService.TheCustomer'sregistrationfor,oruseof,theServiceshallbedeemedtobetheCustomer'sagreementtoabidebytheseTerms&ConditionsincludinganymaterialavailableonthePerfectMindwebsiteincorporatedbyreferenceherein,andincludingbutnotlimitedtothePrivacyStatements.  Scope TheseTerms&ConditionsapplytoPerfectMindAPIsoftware,services,andsupportprovidedtoclients,developers,and/orusers.  LicenseGrants PerfectMindgrantstheCustomeranonexclusive,non-transferable,andrevocableworldwiderighttousetheAPIService,solelyfortheCustomer'sowninternalbusinesspurposessubjecttothetermsofthisAgreement.SubjecttothetermsofthisAgreement,theCustomergrantstoPerfectMindthenonexclusive,worldwide,righttouse,copy,store,transmitanddisplaytheCustomerDatasolelytotheextentnecessarytoprovidetheAPIServiceasrequestedbytheCustomer.TheCustomershallnot(i)license,sublicense,sell,resell,transfer,assign,distributeorotherwisemakeavailabletoanythirdpartytheServiceortheContent;(ii)modifyormakederivativeworksbaseduponthePerfectMindTechnologyortheContent;(iii)commerciallyexploittheServiceortheContentinanyway;or(iv)createInternet"links"totheServiceor"frame"or"mirror"anyContentcontainedin,oraccessiblefrom,theServiceonanyotherserver,wirelessorInternet-baseddevice.Furthermore,theCustomerisnoteligiblefortheServiceifitis,orisaffiliatedwithanyotherCustomerRelationshipManagement(CRM)provider,distributer,orsoftwaredeveloper.PerfectMindshallnotusetheCustomerDataforanypurposeotherthantoprovidetheServicetotheCustomer.AllrightsnotexpresslygrantedtotheCustomerarereservedbyPerfectMindanditslicensors.  SupplementaryTerms&Conditions TheseSupplementaryTerms&ConditionsapplytoallworkandservicesofPerfectMindAPIServiceandrelatedSupportandareineffectinadditiontotheGeneralPerfectMindTerms&Conditionsavailableonourwebsiteatwww.perfectmind.com.TheseSupplementaryTerms&Conditionsforsoftware,workandservicesshallprevailoverthegeneralPerfectMindTerms&ConditionsintheeventofinconsistenciesordeviationsfromtheGeneralTerms&Conditions. Access AccessKey AnAPIAccessKey(“APIKey”)isissuedtoyouforthepurposeofaccessingtheAPIservicesbasedonprovidedAPIdocumentation.RequestsforissuanceofanAPIKeyshouldbesenttoPerfectMindSupportbyyourstaffwithGlobalAdminrightsinPerfectMind.TheAPIKeyisonlyissuedtothecontactwithGlobalAdminrights.  KeyRenewalProcess YouarerequiredtoestablisharenewalprocessforyourAPIKeywhichcanbeinitiatedbyyourGlobalAdminorsetupaheadoftimewithcoordinationwithPerfectMindSupport.Thefrequencyshouldbeatleastquarterlybutrecommendedtobemonthly.Aspartoftheprocess,anewAPIKeyisissuedforyourorganizationandyourcurrentAPIKeyisdeprecatedsimultaneously.ItisyourresponsibilitytocoordinatethereplacementoftheKeywithinyourapplication,orwebsitetoensurecontinuityofservicetoyourusers. SecurityandConfidentiality HavingaccesstotheAPIKeyallowsausertohaveaccesstoverysensitivedataofyourclientstoredinPerfectMinddatabaseincludinguserinformationandpersonalprivatedata.YouareresponsibleformakingsuretheAPIkeyiskeptconfidentiallyandnotshared.AnyexposureofyourclientdataduetobreachoftheAPIKeyissolelyyourresponsibility. ThirdPartyAccess YoumayprovideaccesstotheAPIServicetothirdpartydevelopers(e.g.agencies,vendors,orapprovedpartners)bysharingtheAPIKeyissuedtoyouandtheAPIdocumentation.YouareresponsibleforensuringthatanythirdpartytowhomyouprovideaccessabidesbytheseTerms&Conditions.Further,PerfectMindreservestherighttorejectthirdpartyaccesstotheAPIServiceprovidedsuchaccessisinconsistentwiththeusecontemplatedunderanyotheragreementwithPerfectMind.Generally,providingtheAPIKeytoanunaffiliatedthirdpartyforthepurposeofbypassingthePerfectMindProgramsincludingPartnerProgramoranon-existentPerfectMindsyndicationrelationshipwiththatthirdpartyisprohibited.Generally,providinganAPIKeytoathirdpartytodrivenativecontentforyourownsiteisallowed.PerfectMindwillhaveexclusivediscretiontodeterminewhetheraparticularuseofanAPIKeybyathirdpartyisacceptable.YouareresponsibleforensuringthatanythirdpartytowhomyouprovideaccessabidesbytheTermsandyousharetheAPIKeywithanythirdpartyatyourownrisk.Further,PerfectMindreservestherighttorejectthirdpartyaccesstotheAPIService. ChargingforAccess Atthistime,PerfectMindAPIServiceisincludedasafreeserviceforexistingsubscribers.PerfectMindreservestherighttochargefeesforuseoraccessoftheAPIServiceforusesoveracertainrateorforcertaincommercialuses. YoumaynotchargeapremiumforaccesstotheAPIServiceoranycontentotherthanyourservice’sstandarddataandusagerates. DatabaseReplicas Uponrequest,youcanreceiveaccesstoanobfuscatedcopyofyourdatabasefordevelopmentpurposestominimizeriskofdatabreachandimpactwhenhaving3rdpartyvendorsdevelopingfortheAPI.ThereplicadatabasewillcounttowardsoneofyourentitledinstancesstipulatedinyoursubscriptionagreementwithPerfectMind.ExtrareplicasmaybeprovidedforafeeatthesolediscretionofPerfectMind.  Support PerfectMindmayelecttoprovideyouwithsupportormodificationsfortheAPIService(collectively,“Support”),initssolediscretion,andmayterminatesuchSupportatanytimewithoutnoticetoyou.PerfectMindmaychange,suspend,ordiscontinueanyaspectoftheAPIServiceatanytime,includingtheavailabilityofanyAPIServicefunctionality.PerfectMindmayalsoimposelimitsoncertainfeaturesandservicesorrestrictyouraccesstopartsoralloftheAPIServicewithoutnoticeorliability. Restrictions AdverseandExcessiveUse YoumaynotusetheAPIinamannerthatadverselyimpactsPerfectMindsystems,includingbutnotlimitedtoPerfectMindapplicationordatabaseserversorotherservers.Furthermore,wereservetherighttosuspend,terminateorthrottleyouruseoftheAPIintheeventyouruseisdeemedexcessivebythesolediscretionofPerfectMind.Toavoiddisruptionofservice,werecommendcertifyingyourapplicationoftheAPIwithPerfectMind. Monitoring YoumaynotuseoraccesstheAPIforpurposesormonitoringtheavailability,performanceorfunctionalityofanyofPerfectMindproductsorservicesorforanyotherbenchmarkingorcompetitivepurposes. Laws;Regulations;PrivacyPolicy UsetheAPIinanymannerorforanypurposethatviolatesanylaw,regulation,codeoranyrightsofanypersonorentity,includingbutnotlimitedtointellectualprivacyrights,rightsofprivacy,orrightsofpersonality.Further,youmustmaintainaprivacypolicythataccuratelyreflectsyouruseofthecontentaccessedthroughtheAPI. LegacyAPI TheLegacyAPIServicealsoknownasCRUDAPIwillbephasedoutgraduallyinnearfuturewithtimelinestobecommunicatedandyoushouldbeusingthenewRESTAPIforallnewdevelopment.Further,youshouldsetplanstodiscontinuetheuseoftheLegacyAPIServiceifyouhaveusedtheServiceinanypartofyourwebsiteorapplication.KeysfortheLegacyAPIServicemayonlybeusedbyyouremployees. Ownership Technology&DataFormat PerfectMindownsallrights,title,andinterestinandtotheServiceandPerfectMindDataFormat.ForthepurposeoftheseTermsofUse“DataFormat”meansanyandalldatastructuresandotherintellectualpropertyinwhichPerfectMindmayclaimproprietaryrightswithoutconflicttoanypre-existingcontractualagreement.  ClientData YouowntheDataprovidedtoyouthroughcallingAPIfunctionswhichextractsandservesDatafromyourPerfectMinddatabase.ForthepurposeoftheseTermsofUse“Data”meansanyandallinformationandotherintellectualpropertyinwhichyoumayclaimproprietaryrightswithoutconflicttoanypre-existingcontractualagreement.  IntellectualProperty TheseTermsgrantyounoright,titleorinterestinanyintellectualpropertyownedorlicensedbyPerfectMind,includingwithoutlimitationtheAPIoranyDataFormatusedbytheAPI. Indemnity YouwillindemnifyandholdharmlessPerfectMindanditsofficers,employeesandagents(collectively,the“IndemnifiedPersons”),fromandagainstanyandallclaimsbroughtormadeagainst,orincurredby,theIndemnifiedPersons,oranyoneofthem,arisingoutof aclaimbyathirdpartyarisingfromorinanywayrelatedtoyourbreachoftheseTermsandConditions,youruseoftheAPIortheuseoftheAPIbyanythirdpartythatyouhavegivenaccesstotheAPIto. NOWARRANTIES. THEAPIANDALLRELATEDCOMPONENTSANDINFORMATIONAREPROVIDEDONAN“ASIS”AND“ASAVAILABLE”BASISWITHOUTANYWARRANTIESOFANYKIND,ANDPERFECTMINDEXPRESSLYDISCLAIMSANYANDALLWARRANTIES,WHETHEREXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFQUALITY,CONDUCT,PERFORMANCE,RELIABILITY,AVAILABILITY,MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE,WHETHERARISINGBYUSAGEOFTRADE,BYCOURSEOFDEALING,BYCOURSEOFPERFORMANCE,ATLAW,INEQUITY,BYSTATUTEOROTHERWISEHOWSOEVER,TOTHEMAXIMUMEXTENTPERMITTEDBYAPPLICABLELAW.YOUACKNOWLEDGETHATPERFECTMINDDOESNOTWARRANTTHATACCESSTOTHEAPIWILLBEUNINTERRUPTED,TIMELY,SECURE,ERROR-FREEORVIRUS-FREE,NORDOESITMAKEANYWARRANTYASTOTHERESULTSTHATMAYBEOBTAINEDFROMUSEOFTHEAPI,ANDNOINFORMATION,ADVICEORSERVICESOBTAINEDBYYOUFROMPERFECTMINDORTHROUGHTHEDEVELOPERSITESHALLCREATEANYWARRANTYNOTEXPRESSLYSTATEDINTHESETERMSANDCONDITIONS.   LIMITATIONOFLIABILITY. UNDERNOCIRCUMSTANCESANDUNDERNOLEGALTHEORY(WHETHERINCONTRACT,TORT,OROTHERWISE)SHALLPERFECTMINDBELIABLETOYOUORANYTHIRDPARTYFOR(A)ANYINDIRECT,INCIDENTAL,SPECIAL,EXEMPLARY,CONSEQUENTIALORPUNITIVEDAMAGES,INCLUDINGLOSTPROFITS,LOSTSALESORBUSINESS,LOSTDATA,OR(B)FORANYAMOUNTINTHEAGGREGATEINEXCESSOFTHEFEESACTUALLYPAIDBYYOUINRESPECTOFYOURACCESSTOTHEAPIINTHESIX(6)MONTHSPRECEDINGTHEEVENTGIVINGRISETOYOURCLAIMOR,IFNOFEESAPPLY,FIVEHUNDRED($500)CANADIANDOLLARS,OR(C)ANYMATTERBEYONDOURREASONABLECONTROL.THEPROVISIONSOFTHISSECTIONALLOCATETHERISKSUNDERTHESETERMSANDCONDITIONSBETWEENTHEPARTIES,ANDTHEPARTIESHAVERELIEDONTHESELIMITATIONSINDETERMININGWHETHERTOENTERINTOTHISDEVELOPERTOOLSAGREEMENT.SOMEJURISDICTIONSDONOTALLOWTHEEXCLUSIONOFIMPLIEDWARRANTIESORLIMITATIONOFLIABILITYFORINCIDENTALORCONSEQUENTIALDAMAGES,WHICHMEANSTHATSOMEOFTHEABOVELIMITATIONSMAYNOTAPPLYTOYOU.INTHESEJURISDICTIONS,PERFECTMIND’SLIABILITYWILLBELIMITEDTOTHEGREATESTEXTENTPERMITTEDBYLAW. 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