Atlassian Cloud Terms of Service

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If you enable or use third party products or services with the Cloud Products (including Third Party Apps as referenced in Section 6.2 (Marketplace Apps)), we ... CloseViewthispageinyourlanguage?AlllanguagesChooseyourlanguage中文DeutschEnglishEspañolFrançaisItaliano한국어MagyarNederlands日本語PortuguêsPусскийPolskiLegalOpenandclosethenavigationmenuCopylinktoheadingCopied!  CloudTermsofServiceProduct-SpecificTermsExpandedCoverageAddendumPrivacyPolicyDiversitySurveyPrivacyNoticeDataProcessingAddendumDataTransferImpactAssessmentUserNoticeAcceptableUsePolicyOtherLegalImpressumArchivesCloudTermsofServiceProduct-SpecificTermsExpandedCoverageAddendumPrivacyPolicyDiversitySurveyPrivacyNoticeDataProcessingAddendumDataTransferImpactAssessmentUserNoticeAcceptableUsePolicyOtherLegalImpressumArchivesAtlassianCloudTermsofServiceEffectivestarting:August6,2019 ThanksforusingAtlassian’sCloudProducts! TheseAtlassianCloudTermsofService(these“Terms”)describeyourrightsandresponsibilitiesasacustomerofourCloudProducts.AsapplicabletothespecificCloudProduct,ifyouarebeinginvitedoraddedtoaCloudProductsetupbyanAtlassiancustomer,the UserNotice governsyouraccessanduseoftheCloudProduct(andnottheseTerms). TheseTermsarebetweenyouandtheAtlassianentitythatownsoroperatestheCloudProductthatyouareusingoraccessinglistedhere (“Atlassian”, “we”or“us”). “You”meanstheentityyourepresentinacceptingtheseTermsor,ifthatdoesnotapply,youindividually. Ifyouareacceptingonbehalfofyouremployeroranotherentity,yourepresentandwarrantthat:(i)youhavefulllegalauthoritytobindyouremployerorsuchentitytotheseTerms;(ii)youhavereadandunderstandtheseTerms;and(iii)youagreetotheseTermsonbehalfofthepartythatyourepresent.Ifyoudon’thavethelegalauthoritytobindyouremployerortheapplicableentitypleasedonotclick“Iagree”(orsimilarbuttonorcheckbox)thatispresentedtoyou. PLEASENOTETHATIFYOUSIGNUPFORACLOUDPRODUCTUSINGANEMAILADDRESSFROMYOUREMPLOYERORANOTHERENTITY,THEN(A)YOUWILLBEDEEMEDTOREPRESENTSUCHPARTY,(B)YOURCLICKTOACCEPTWILLBINDYOUREMPLOYERORTHATENTITYTOTHESETERMS,AND(C)THEWORD“YOU”INTHESETERMSWILLREFERTOYOUREMPLOYERORTHATENTITY.TheseTermsareeffectiveasofthedateyoufirstclick“Iagree”(orsimilarbuttonorcheckbox)oruseoraccessaCloudProduct,whicheverisearlier(the“EffectiveDate”).TheseTermsdonothavetobesignedinordertobebinding.YouindicateyourassenttotheseTermsbyclicking“Iagree”(orsimilarbuttonorcheckbox)atthetimeyouregisterforaCloudProduct,createaCloudProductaccount,orplaceanOrder. ForNo-ChargeProducts,youalsoindicateyourassenttotheseTermsbyaccessingorusingtheapplicableNo-ChargeProduct.  1.WhattheseTermscover.1.1. CloudProducts.TheseTermsgovernourCloudProducts,relatedSupport,andAdditionalServices.TheseTermsincludeOurPolicies(includingourPrivacyPolicy),theProduct-SpecificTerms,andyourOrders.1.2. Product-SpecificTerms. SomeCloudProductsmaybesubjecttoadditionaltermsspecifictothatproductassetforthintheProduct-SpecificTerms.ByaccessingorusingaproductcoveredbytheProduct-SpecificTerms,youalsoagreetotheProduct-SpecificTerms.1.3.ExpandedCoverageAddendum.CertainqualifyingCloudProductsarealsosubjecttotheExpandedCoverageAddendum,asspecifiedinsuchterms.1.4. SoftwareProductsNotCovered.TheseTermsdonotapplytoourdownloadablesoftwareproducts(currentlydesignatedas“Server”and“DataCenter”deployments),useofwhichrequiresaseparatelicenseagreementwithus.Forclarity,however,anyclientsoftware(e.g.,adesktopormobileapplication)weprovideaspartoftheCloudProductsthemselvesremainssubjecttotheseTerms.2.HowCloudProductsareadministered.2.1.Administrators.ThroughtheCloudProducts,youmaybeabletospecifycertainEndUsersasAdministrators,whowillhaveimportantrightsandcontrolsoveryouruseofCloudProductsandEndUserAccounts.ThismayincludemakingOrdersforCloudProductsorenablingApps(whichmayincurfees);creating,de-provisioning,monitoringormodifyingEndUserAccounts,andsettingEndUserusagepermissions;andmanagingaccesstoYourDatabyEndUsersorothers.Administratorsmayalsotakeovermanagementofaccountspreviouslyregisteredusinganemailaddressbelongingtoyourdomain(whichbecome“managedaccounts”,asdescribedinourDocumentation).WithoutlimitingSection2.4(ResponsibilityforEndUsers),whichfullyappliestoAdministrators,youareresponsibleforwhomyouallowtobecomeAdministratorsandanyactionstheytake,includingasdescribedabove.YouagreethatourresponsibilitiesdonotextendtotheinternalmanagementoradministrationoftheCloudProductsforyou.2.2. ResellerasAdministrator.IfyouorderCloudProductsthroughaReseller,thenyouareresponsiblefordeterminingwhethertheResellermayserveasanAdministratorandforanyrelatedrightsorobligationsinyourapplicableagreementwiththeReseller. AsbetweenyouandAtlassian,youaresolelyresponsibleforanyaccessbyResellertoyouraccountsoryourotherEndUserAccounts.2.3. EndUserConsent. YouwillprovideallrequireddisclosurestoandwillobtainandmaintainallrequiredconsentsfromEndUserstoallow:(i)AdministratorstohavetheaccessdescribedintheseTermsandthePrivacyPolicy;and(ii)Atlassian’sprovisionoftheCloudProductstoAdministratorsandEndUsers.Youwillprovideevidenceofsuchconsentsuponourreasonablerequest. 2.4. ResponsibilityforEndUsers.OurCloudProductshavevarioususeronboardingflows.SomeCloudProductsrequireuserstobedesignatedbyAdministrators;someallowuserstosignupforindividualaccountswhichcanbecomeassociatedwithteamsororganizationsatalatertime;andsomemayallowuserstoinviteotherusers.YouareresponsibleforunderstandingthesettingsandcontrolsforeachCloudProductyouuseandforcontrollingwhomyouallowtobecomeanEndUser.IfpaymentisrequiredforEndUserstouseoraccessaCloudProduct,thenweareonlyrequiredtoprovidetheCloudProductstothoseEndUsersforwhomyouhavepaidtheapplicablefees,andonlysuchEndUsersarepermittedtoaccessandusetheCloudProducts.SomeCloudProductsmayallowyoutodesignatedifferenttypesofEndUsers(forexample,JiraServiceManagement distinguishesbetween“agents”and“customers”),inwhichcasepricingandfunctionalitymayvaryaccordingtothetypeofEndUser.YouareresponsibleforcompliancewiththeseTermsbyallEndUsers,includingforanypaymentobligations.PleasenotethatyouareresponsiblefortheactivitiesofallyourEndUsers,includingOrderstheymayplaceandhowEndUsersuseYourData,evenifthoseEndUsersarenotfromyourorganizationordomain.WemaydisplayourUserNotice toEndUsersatsignup,accountcreation,CloudProductregistration,orin-product.Ifyouuse singlesign-on(SSO)foridentitymanagementofyourCloudProduct(s)suchthatEndUserswillbypassthesescreensandourUserNotice,youareresponsiblefordisplayingourUserNotice toEndUsersandforanydamagesresultingfromyourfailuretodoso.2.5. Credentials. YoumustrequirethatallEndUserskeeptheiruserIDsandpasswordsfortheCloudProductsstrictlyconfidentialanddonotsharesuchinformationwithanyunauthorizedperson.UserIDsaregrantedtoindividual,namedpersonsandmaynotbeshared.YouareresponsibleforanyandallactionstakenusingEndUserAccountsandpasswords,andyouagreetoimmediatelynotifyusofanyunauthorizeduseofwhichyoubecomeaware.2.6. AgeRequirementforEndUsers. TheCloudProductsarenotintendedfor,andshouldnotbeusedby,anyoneundertheageof16.YouareresponsibleforensuringthatallEndUsersareatleast16yearsold.2.7. DomainNameOwnership. WhereyouarerequiredtospecifyadomainfortheoperationofaCloudProductorcertainCloudProductfeatures,wemayverifythatyouownorcontrolthatdomain.Ifyoudonotownorcontrolthedomainyouspecify,thenwewillhavenoobligationtoprovideyouwiththeCloudProductorCloudProductfeatures.3.What'sincludedinyourCloudProductsubscriptions;whataretherestrictions.3.1.AccesstoCloudProducts. SubjecttotheseTermsandduringtheapplicableSubscriptionTerm,youmayaccessandusetheCloudProductsforyourownbusinesspurposesorpersonaluse,asapplicable,allinaccordancewiththeseTerms,theapplicableOrderandtheDocumentation.Thisincludestheright,aspartofyourauthorizeduseoftheCloudProducts,todownloadandusetheclientsoftwareassociatedwiththeCloudProducts.TherightsgrantedtoyouinthisSection3.1arenon-exclusive,non-sublicensableandnon-transferable.3.2.Support. DuringtheSubscriptionTerm,wewillprovideSupportfortheCloudProductsinaccordancewiththeSupportPolicy,EnterpriseSupportandServicesPolicy(totheextentapplicable),andtheapplicableOrder.3.3.Restrictions. ExceptasotherwiseexpresslypermittedintheseTerms,youwillnot:(a)reproduce,modify,adaptorcreatederivativeworksoftheCloudProducts;(b)rent,lease,distribute,sell,sublicense,transferorprovideaccesstotheCloudProductstoathirdparty;(c)usetheCloudProductsforthebenefitofanythirdparty;(d)incorporateanyCloudProductsintoaproductorserviceyouprovidetoathirdparty;(e)interferewithorotherwisecircumventmechanismsintheCloudProductsintendedtolimityouruse;(f)reverseengineer,disassemble,decompile,translateorotherwiseseektoobtainorderivethesourcecode,underlyingideas,algorithms,fileformatsornon-publicAPIstoanyCloudProducts,excepttotheextentexpresslypermittedbyapplicablelaw(andthenonlyuponadvancenoticetous);(g)removeorobscureanyproprietaryorothernoticescontainedinanyCloudProduct;(h)usetheCloudProductsforcompetitiveanalysisortobuildcompetitiveproducts;(i)publiclydisseminateinformationregardingtheperformanceoftheCloudProducts;or(j)encourageorassistanythirdpartytodoanyoftheforegoing.4.Oursecurityanddataprivacypolicies.4.1. SecurityandCertifications.Weimplementandmaintainphysical,technicalandadministrativesecuritymeasuresdesignedtoprotectYourDatafromunauthorizedaccess,destruction,use,modification,ordisclosure.Wealsomaintainacomplianceprogramthatincludesindependentthird-partyauditsandcertifications.OurTrustCenter,asupdatedfromtimetotime,providesfurtherdetailsonoursecuritymeasuresandcertifications.4.2. Privacy.WecollectcertaindataandinformationaboutyouandyourEndUsersinconnectionwithyourandyourEndUsers’useoftheCloudProductsandotherwiseinconnectionwiththeseTerms.WecollectanduseallsuchdataandinformationinaccordancewithourPrivacyPolicy,whichyouacknowledge.4.3. ImprovingCloudProducts.WearealwaysstrivingtoimprovetheCloudProducts.Inordertodoso,weuseanalyticstechniquestobetterunderstandhowourCloudProductsarebeingused.Formoreinformationonthesetechniquesandthetypeofdatacollected,pleasereadour PrivacyPolicy.4.4. Subpoenas. NothingintheseTermspreventsusfromdisclosingYourDatatotheextentrequiredbylaw,subpoenasorcourtorders,butwewillusecommerciallyreasonableeffortstonotifyyouwherepermittedtodoso.Atlassianstrivestobalanceyourprivacyrightswithotherlegalrequirements;toreadmoreaboutAtlassian’spoliciesandguidelinesforlawenforcementofficialsrequestingaccesstocustomerdata,pleaseseeourGuidelinesforLawEnforcementRequests.4.5. GDPRDataProcessingAddendum. IfyouareintheEEAU,Switzerland,orareotherwisesubjecttotheterritorialscopeofRegulation(EU)2016/679(GeneralDataProtectionRegulation) oranysuccessorlegislation,youcanrequestandcompletetheAtlassianDataProcessingAddendumhere.5.TermsthatapplytoYourData.5.1.UsingYourDatatoprovideCloudProductstoYou.Youretainallright,titleandinterestinandtoYourDataintheformsubmittedtotheCloudProducts.SubjecttotheseTerms,andsolelytotheextentnecessarytoprovidetheCloudProductstoyou,yougrantusaworldwide,limitedtermlicensetoaccess,use,process,copy,distribute,perform,export,anddisplay YourData.SolelytotheextentthatreformattingYourDatafordisplayinaCloudProductconstitutesamodificationorderivativework,theforegoinglicensealsoincludestherighttomakemodificationsandderivativeworks.Wemayalsoaccessyouraccounts,EndUserAccounts,andyourCloudProductswithEndUserpermissioninordertorespondtoyoursupportrequests.5.2.YourDataComplianceObligations. YouandyouruseofCloudProducts(includingusebyyourEndUsers)mustcomplyatalltimeswiththeseTerms,the AcceptableUsePolicy andallLaws.Yourepresentandwarrantthat:(i)youhaveobtainedallnecessaryrights,releasesandpermissionstosubmitallYourDatatotheCloudProductsandtogranttherightsgrantedtousintheseTermsand(ii)YourDataanditssubmissionanduseasyouauthorizeintheseTermswillnotviolate(1)anyLaws,(2)anythird-partyintellectualproperty,privacy,publicityorotherrights,or(3)anyofyourorthird-partypoliciesortermsgoverningYourData.OtherthanourexpressobligationsunderSection4(Oursecurityanddataprivacypolicies),weassumenoresponsibilityorliabilityforYourData,andyouaresolelyresponsibleforYourDataandtheconsequencesofsubmittingandusingitwiththeCloudProducts.5.3.NoProhibitedSensitivePersonalInformation.YouwillnotsubmittotheCloudProducts(orusetheCloudProductstocollect)anySensitivePersonalInformationunlessitsprocessingisexpresslysupportedasafeatureoftheapplicableCloudProductintheapplicableDocumentation.Notwithstandinganyotherprovisiontothecontrary,wehavenoliabilityundertheseTermsforSensitivePersonalInformationsubmittedinviolationoftheforegoing.5.4.YourIndemnity. Youwilldefend,indemnifyandholdharmlessus(andourAffiliates,officers,directors,agentsandemployees)fromandagainstanyandallclaims,costs,damages,losses,liabilitiesandexpenses(includingreasonableattorneys’feesandcosts)resultingfromanyclaimarisingfromorrelatedto(i)yourbreachofSection2.3(EndUserConsent)oranyclaimsordisputesbroughtbyyourEndUsersarisingoutoftheiruseofCloudProducts,(ii)yourbreach(orallegedbreach)ofSections5.2(YourDataComplianceObligations)or5.3(NoProhibitedSensitivePersonalInformation);or(iii)YourMaterials.Thisindemnificationobligationissubjecttoyoureceiving(a)promptwrittennoticeofsuchclaim(butinanyeventnoticeinsufficienttimeforyoutorespondwithoutprejudice);(b)theexclusiverighttocontrolanddirecttheinvestigation,defenseorsettlementofsuchclaimand(c)allreasonablenecessarycooperationbyusatyourexpense.5.5.RemovalsandSuspension. WehavenoobligationtomonitoranycontentuploadedtotheCloudProducts.Nonetheless,ifwedeemsuchactionnecessarybasedonyourviolationoftheseTerms,includingOurPolicies,orinresponsetotakedownrequeststhatwereceivefollowingourguidelinesfor ReportingCopyrightandTrademarkViolations,wemay(1)removeYourDatafromtheCloudProductsor(2)suspendyouraccesstotheCloudProducts.Wewillusereasonableeffortstoprovideyouwithadvancenoticeofremovalsandsuspensionswhenpracticable,butifwedeterminethatyouractionsendangertheoperationoftheCloudProductorotherusers,wemaysuspendyouraccessorremoveYourDataimmediatelywithoutnotice.WehavenoliabilitytoyouforremovingordeletingYourDatafromorsuspendingyouraccesstoanyCloudProductsasdescribedinthisSection5.5.6.Usingthird-partyproductswiththeCloudProducts.6.1. Third-PartyProducts.You(includingyourEndUsers)maychoosetouseorprocureotherthirdpartyproductsorservicesinconnectionwiththeCloudProducts,includingThirdPartyApps(seeSection6.2(MarketplaceApps))orimplementation,customization,trainingorotherservices.Yourreceiptoruseofanythirdpartyproductsorservices(andthethirdparties’useofanyofYourData)issubjecttoaseparateagreementbetweenyouandthethirdpartyprovider.IfyouenableorusethirdpartyproductsorserviceswiththeCloudProducts(includingThirdPartyAppsasreferencedinSection6.2(MarketplaceApps)),wewillallowthethirdpartyproviderstoaccessoruseYourDataasrequiredfortheinteroperationoftheirproductsandserviceswiththeCloudProducts.Thismayincludetransmitting,transferring,modifyingordeletingYourData,orstoringYourDataonsystemsbelongingtothethirdpartyprovidersorotherthirdparties.Anythirdpartyprovider’suseofYourDataissubjecttotheapplicableagreementbetweenyouandsuchthirdpartyprovider.WearenotresponsibleforanyaccesstooruseofYourDatabythirdpartyprovidersortheirproductsorservices,orforthesecurityorprivacypracticesofanythirdpartyprovideroritsproductsorservices.YouaresolelyresponsibleforyourdecisiontopermitanythirdpartyproviderorthirdpartyproductorservicetouseYourData.Itisyourresponsibilitytocarefullyreviewtheagreementbetweenyouandthethirdpartyprovider,asprovidedbytheapplicablethirdpartyprovider.WEDISCLAIMALLLIABILITYANDRESPONSIBILITYFORANYTHIRDPARTYPRODUCTSORSERVICES(WHETHERSUPPORT,AVAILABILITY,SECURITYOROTHERWISE)ORFORTHEACTSOROMISSIONSOFANYTHIRDPARTYPROVIDERSORVENDORS. 6.2. MarketplaceApps.AsfurtherdescribedintheAtlassianMarketplaceTermsofUse,theAtlassianMarketplacelistsavarietyofAppsthatmaybeusedwithCloudProducts,includingbothAtlassianAppsandThirdPartyApps.AtlassianAppsforCloudProductsareconsidered“CloudProducts”undertheseTerms(unlesswespecifyotherwisethroughtheAtlassianMarketplace).ThirdPartyAppsarenotCloudProductsandremainsubjecttotheirownapplicableVendorTerms.WemayenableinteroperationoftheCloudProductswithThirdPartyAppsassetforthinSection6.1(Third-PartyProducts).Theterms“Apps”,“AtlassianApps”,“ThirdPartyApps”,“Vendor”and“VendorTerms”aredefinedintheAtlassianMarketplaceTermsofUse,whichisaseparateagreementgoverninguseoftheAtlassianMarketplace.7.UsingAtlassiandeveloperassets. AccesstoanyofourAPIs,SDKsorotherAtlassiandeveloperassetsissubjecttotheAtlassianDeveloperTerms,whichisaseparateagreement.8.AdditionalServices.8.1.AdditionalServices.SubjecttotheseTerms,youmaypurchaseAdditionalServicesthatwewillprovidetoyoupursuanttotheapplicableOrder.AdditionalServicesmaybesubjecttoadditionalpoliciesandtermsasspecifiedbyus,includingtheEnterpriseSupportandServicesPolicy.8.2.OurDeliverables. Wewillretainallright,titleandinterestinandtoOurDeliverables.YoumayuseanyofOurDeliverablesprovidedtoyouonlyinconnectionwiththeCloudProducts,subjecttothesameusagerightsandrestrictionsasfortheCloudProducts.Forclarity,OurDeliverablesarenotconsideredCloudProducts,andanyCloudProductsarenotconsideredtobeOurDeliverables.8.3.YourMaterials. YouagreetoprovideuswithreasonableaccesstoYourMaterialsasreasonablynecessaryforourprovisionofAdditionalServices.IfyoudonotprovideuswithtimelyaccesstoYourMaterials,ourperformanceofAdditionalServiceswillbeexcuseduntilyoudoso.YouretainyourrightsinYourMaterials,subjecttoourownershipofanyCloudProducts,anyofOurDeliverablesoranyofOurTechnologyunderlyingYourMaterials.WewilluseYourMaterialssolelyforpurposesofperformingtheAdditionalServices.YourepresentandwarrantthatyouhaveallnecessaryrightsinYourMaterialstoprovidethemtousforsuchpurposes.8.4.TrainingNotCovered. Yourpurchase,andourprovision,ofTrainingissubjecttoourTrainingTermsandPolicies,whichisaseparateagreement.9.Billing,renewals,andpayment.9.1.MonthlyandAnnualPlans.ExceptforNo-ChargeProducts,allCloudProductsareofferedeitheronamonthlysubscriptionbasisoranannualsubscriptionbasis.9.2.Renewals. ExceptasotherwisespecifiedinyourOrder,unlesseitherpartycancelsyoursubscriptionpriortoexpirationofthecurrentSubscriptionTerm,yoursubscriptionwillautomaticallyrenewforanotherSubscriptionTermofaperiodequaltoyourinitialSubscriptionTerm.Youwillprovideanynoticeofnon-renewalthroughthemeanswedesignate,whichmayincludeaccountsettingsintheCloudProductsorcontactingoursupportteam.Cancellingyoursubscriptionmeansthatyouwillnotbechargedforthenextbillingcycle,butyouwillnotreceiveanyrefundsorcreditsforamountsthathavealreadybeencharged.AllrenewalsaresubjecttotheapplicableCloudProductcontinuingtobeofferedandwillbechargedatthethen-currentrates.9.3.AddingUsers. Youmayaddusers,increasestoragelimits,orotherwiseincreaseyouruseofCloudProductsbyplacinganewOrderormodifyinganexistingOrder.UnlessotherwisespecifiedintheapplicableOrder,wewillchargeyouforanyincreaseduseatourthen-currentrates,proratedfortheremainderofthethen-currentSubscriptionTerm.9.4.Payment. YouwillpayallfeesinaccordancewitheachOrder,bytheduedatesandinthecurrencyspecifiedintheOrder.IfaPOnumberisrequiredinorderforaninvoicetobepaid,thenyoumustprovidesuchPOnumbertoAtlassianbyemailingthePOnumbertosales@atlassian.com.ForAdditionalServicesprovidedatanynon-Atlassianlocation,unlessotherwisespecifiedinyourOrder,youwillreimburseusforourpre-approvedtravel,lodgingandmealexpenses,whichwemaychargeasincurred.OtherthanasexpresslysetforthinSection10(Ourreturnpolicy),18.3(WarrantyRemedy),Section20(IPIndemnification)orSection24(ChangestotheseTerms),allamountsarenon-refundable,non-cancelableandnon-creditable.Youagreethatwemaybillyourcreditcardorotherpaymentmethodforrenewals,additionalusers,overagestosetlimitsorscopesofuse,expenses,andunpaidfees,asapplicable.9.5.Delivery. WewilldeliverthelogininstructionsforCloudProductstoyour accountorthroughotherreasonablemeansnolaterthanwhenwehavereceivedpaymentoftheapplicablefees.YouareresponsibleforaccessingyouraccounttodeterminethatwehavereceivedpaymentandthatyourOrderhasbeenprocessed.AlldeliveriesundertheseTermswillbeelectronic.10.Ourreturnpolicy. AspartofourcommitmenttocustomersatisfactionandwithoutlimitingthePerformanceWarrantyinSection18(WarrantiesandDisclaimer),youmayterminateyourinitialOrderofaCloudProductundertheseTerms,fornoreasonoranyreason,byprovidingnoticeofterminationtousnolaterthanthirty(30)daysaftertheOrderdateforsuchCloudProduct.IntheeventyouterminateyourinitialOrderunderthisSection10,atyourrequest(whichmaybemadethroughyouraccountwithus),wewillrefundyoutheamountpaidundersuchOrder.ThisterminationandrefundrightappliesonlytoyourinitialOrderoftheCloudProductandonlyifyouexerciseyourterminationrightwithintheperiodspecifiedabove,anddoesnotapplytoAdditionalServices.YouunderstandthatwemaychangethispracticeinthefutureinaccordancewithSection24(ChangestotheseTerms).11.Taxesnotincluded.11.1.Taxes.YourfeesundertheseTermsexcludeanytaxesordutiespayableinrespectoftheCloudProductsinthejurisdictionwherethepaymentiseithermadeorreceived.Totheextentthatanysuchtaxesordutiesarepayablebyus,youmustpaytoustheamountofsuchtaxesordutiesinadditiontoanyfeesowedundertheseTerms.Notwithstandingtheforegoing,ifyouhaveobtainedanexemptionfromrelevanttaxesordutiesasofthetimesuchtaxesordutiesareleviedorassessed,youmayprovideuswithsuchexemptioninformation,andwewillusereasonableeffortstoprovideyouwithinvoicingdocumentsdesignedtoenableyoutoobtainarefundorcreditfromtherelevantrevenueauthority,ifsucharefundorcreditisavailable.11.2.WithholdingTaxes. Youwillpayallfeesnetofanyapplicablewithholdingtaxes.Youandwewillworktogethertoavoidanywithholdingtaxifexemptions,orareducedtreatywithholdingrate,areavailable.Ifwequalifyforataxexemption,orareducedtreatywithholdingrate,wewillprovideyouwithreasonabledocumentaryproof.Youwillprovideusreasonableevidencethatyouhavepaidtherelevantauthorityforthesumwithheldordeducted.12.IfyoupurchasedthroughaReseller.Ifyoumakeanypurchasesthroughan authorizedpartnerorresellerofAtlassian(“Reseller”):(a) Insteadofpayingus,youwillpaytheapplicableamountstotheReseller,asagreedbetweenyouandtheReseller.WemaysuspendorterminateyourrightstouseCloudProductsifwedonotreceivethecorrespondingpaymentfromtheReseller.(b) Yourorderdetails(e.g.,theCloudProductsyouareentitledtouse,thenumberofEndUsers,theSubscriptionTerm,etc.)willbeasstatedintheOrderplacedwithusbytheReselleronyourbehalf,andResellerisresponsiblefortheaccuracyofanysuchOrderascommunicatedtous.(c) IfyouareentitledtoarefundundertheseTerms,thenunlessweotherwisespecify,wewillrefundanyapplicablefeestotheResellerandtheResellerwillbesolelyresponsibleforrefundingtheappropriateamountstoyou.(d) ResellersarenotauthorizedtomodifytheseTermsormakeanypromisesorcommitmentsonourbehalf,andwearenotboundbyanyobligationstoyouotherthanassetforthintheseTerms.(e)TheamountpaidorpayablebytheResellertousforyouruseoftheapplicableCloudProductundertheseTermswillbedeemedtheamountactuallypaidorpayablebyyoutousundertheseTermsforpurposesofcalculatingtheliabilitycapinSection19.2.13.Nocontingenciesonotherproductsoffuturefunctionality. YouacknowledgethattheCloudProductsandAdditionalServicesreferencedinanOrderarebeingpurchasedseparatelyfromanyofourotherproductsorservices.Paymentobligationsforanyproductsorservicesarenotcontingentonthepurchaseoruseofanyofourotherproducts(andforclarity,anypurchasesofCloudProductsandAdditionalServicesareseparateandnotcontingentoneachother,eveniflistedonthesameOrder).Youagreethatyourpurchasesarenotcontingentonthedeliveryofanyfuturefunctionalityorfeatures(includingfutureavailabilityofanyCloudProductsbeyondthecurrentSubscriptionTerm),ordependentonanyoralorwrittenpubliccommentswemakeregardingfuturefunctionalityorfeatures.14.Evaluations,trials,andbetas.WemayoffercertainCloudProducts(includingsomeAtlassianApps)toyouatnocharge,includingfreeaccounts,trialuseandBetaVersionsasdefinedbelow(collectively,“No-ChargeProducts”).YouruseofNo-ChargeProductsissubjecttoanyadditionaltermsthatwespecifyandisonlypermittedduringtheSubscriptionTermwedesignate(or,ifnotdesignated,untilterminatedinaccordancewiththeseTerms).ExceptasotherwisesetforthinthisSection14,thetermsandconditionsoftheseTermsgoverningCloudProducts,includingSection3.3(Restrictions),fullyapplytoNo-ChargeProducts.WemaymodifyorterminateyourrighttouseNo-ChargeProductsatanytimeandforanyreasoninoursolediscretion,withoutliabilitytoyou.Youunderstandthatanypre-releaseandbetaCloudProducts,andanypre-releaseandbetafeatureswithingenerallyavailableCloudProducts,thatwemakeavailable(collectively,“BetaVersions”)arestillunderdevelopment,maybeinoperableorincompleteandarelikelytocontainmoreerrorsandbugsthangenerallyavailableCloudProducts.WemakenopromisesthatanyBetaVersionswilleverbemadegenerallyavailable.Insomecircumstances,wemaychargeafeeinordertoallowyoutoaccessBetaVersions,buttheBetaVersionswillstillremainsubjecttothisSection14.Allinformationregardingthecharacteristics,featuresorperformanceofanyNo-ChargeProducts(includingBetaVersions)constitutesourConfidentialInformation.Tothemaximumextentpermittedbyapplicablelaw,wedisclaimallobligationsorliabilitieswithrespecttoNo-ChargeProducts,includinganySupport,warrantyandindemnityobligations.NOTWITHSTANDINGANYTHINGELSEINTHESETERMS,OURMAXIMUMAGGREGATELIABILITYTOYOUINRESPECTOFNO-CHARGEPRODUCTSWILLBEUS$100.15.IPRightsintheCloudProductsandFeedback.CloudProductsaremadeavailableonalimitedaccessbasis,andnoownershiprightisconveyedtoyou,irrespectiveoftheuseoftermssuchas“purchase”or“sale”.Weandourlicensorshaveandretainallright,titleandinterest,includingallintellectualpropertyrights,inandtoOurTechnology(includingtheCloudProducts).Fromtimetotime,youmaychoosetosubmitFeedbacktous.Wemayinconnectionwithanyofourproductsorservicesfreelyuse,copy,disclose,license,distributeandexploitanyFeedbackinanymannerwithoutanyobligation,royaltyorrestrictionbasedonintellectualpropertyrightsorotherwise.NoFeedbackwillbeconsideredyourConfidentialInformation,andnothingintheseTermslimitsourrighttoindependentlyuse,develop,evaluate,ormarketproductsorservices,whetherincorporatingFeedbackorotherwise.16.Confidentiality.ExceptasotherwisesetforthintheseTerms,eachpartyagreesthatallcode,inventions,know-howandbusiness,technicalandfinancialinformationdisclosedtosuchparty(“ReceivingParty”)bythedisclosingparty("DisclosingParty")constitutetheconfidentialpropertyoftheDisclosingParty(“ConfidentialInformation”),providedthatitisidentifiedasconfidentialatthetimeofdisclosureorshouldbereasonablyknownbytheReceivingPartytobeconfidentialorproprietaryduetothenatureoftheinformationdisclosedandthecircumstancessurroundingthedisclosure.AnyofOurTechnologyandanyperformanceinformationrelatingtotheCloudProductswillbedeemedourConfidentialInformationwithoutanymarkingorfurtherdesignation.Exceptasexpresslyauthorizedherein,theReceivingPartywill(1)holdinconfidenceandnotdiscloseanyConfidentialInformationtothirdpartiesand(2)notuseConfidentialInformationforanypurposeotherthanfulfillingitsobligationsandexercisingitsrightsundertheseTerms.TheReceivingPartymaydiscloseConfidentialInformationtoitsemployees,agents,contractorsandotherrepresentativeshavingalegitimateneedtoknow,providedthattheyareboundtoconfidentialityobligationsnolessprotectiveoftheDisclosingPartythanthisSection16andthattheReceivingPartyremainsresponsibleforcompliancebythemwiththetermsofthisSection16.TheReceivingParty'sconfidentialityobligationswillnotapplytoinformationwhichtheReceivingPartycandocument:(i)wasrightfullyinitspossessionorknowntoitpriortoreceiptoftheConfidentialInformation;(ii)isorhasbecomepublicknowledgethroughnofaultoftheReceivingParty;(iii)isrightfullyobtainedbytheReceivingPartyfromathirdpartywithoutbreachofanyconfidentialityobligation;or(iv)isindependentlydevelopedbyemployeesoftheReceivingPartywhohadnoaccesstosuchinformation.TheReceivingPartymayalsodiscloseConfidentialInformationifsorequiredpursuanttoaregulation,laworcourtorder(butonlytotheminimumextentrequiredtocomplywithsuchregulationororderandwithadvancenoticetotheDisclosingParty).TheReceivingPartyacknowledgesthatdisclosureofConfidentialInformationwouldcausesubstantialharmforwhichdamagesalonewouldnotbeasufficientremedy,andthereforethatuponanysuchdisclosurebytheReceivingPartytheDisclosingPartywillbeentitledtoappropriateequitablereliefinadditiontowhateverotherremediesitmighthaveatlaw.17.TermandTermination.17.1.Term.TheseTermsareeffectiveasoftheEffectiveDateandexpireonthedateofexpirationorterminationofallSubscriptionTerms.17.2.TerminationforCause.EitherpartymayterminatetheseTerms(includingallrelatedOrders)iftheotherparty(a)failstocureanymaterialbreachoftheseTermswithinthirty(30)daysafternotice;(b)ceasesoperationwithoutasuccessor;or(c)seeksprotectionunderanybankruptcy,receivership,trustdeed,creditors’arrangement,compositionorcomparableproceeding,orifanysuchproceedingisinstitutedagainstthatparty(andnotdismissedwithinsixty(60)daysthereafter).17.3.TerminationforConvenience. YoumaychoosetostopusingtheCloudProductsandterminatetheseTerms(includingallOrders)atanytimeforanyreasonuponwrittennoticetous,but,unlessyouareexercisingyourrighttoterminateearlypursuanttoSection10(Ourreturnpolicy),uponanysuchtermination(i)youwillnotbeentitledtoarefundofanypre-paidfeesand(ii)ifyouhavenotalreadypaidallapplicablefeesforthethen-currentSubscriptionTermorrelatedservicesperiod(asapplicable),anysuchfeesthatareoutstandingwillbecomeimmediatelydueandpayable.17.4.EffectsofTermination. UponanyexpirationorterminationoftheseTerms,youmustceaseusingallCloudProductsanddelete(oratourrequest,return)allConfidentialInformationorothermaterialsofoursinyourpossession,includingonanythird-partysystemsoperatedonyourbehalf.Youwillcertifysuchdeletionuponourrequest.YouwillnothaveaccesstoYourData(andwemaydeleteallofYourDataunlesslegallyprohibited)afterexpirationorterminationoftheseTerms(oritsapplicableSubscriptionTerm),soyoushouldmakesuretoexportYourDatausingthefunctionalityoftheCloudProductsduringtheapplicableSubscriptionTerm.IfyouterminatetheseTermsinaccordancewithSection17.2(TerminationforCause),wewillrefundyouanyprepaidfeescoveringtheremainderofthethen-currentSubscriptionTermaftertheeffectivedateoftermination.IfweterminatetheseTermsinaccordancewithSection17.2(TerminationforCause),youwillpayanyunpaidfeescoveringtheremainderofthethen-currentSubscriptionTermaftertheeffectivedateoftermination.Innoeventwillterminationrelieveyouofyourobligationtopayanyfeespayabletousfortheperiodpriortotheeffectivedateoftermination.ExceptwhereanexclusiveremedymaybespecifiedintheseTerms,theexercisebyeitherpartyofanyremedy,includingtermination,willbewithoutprejudicetoanyotherremediesitmayhaveundertheseTerms,bylaworotherwise.17.5.Survival. ThefollowingprovisionswillsurviveanyterminationorexpirationoftheseTerms:Sections3.3(Restrictions),5.4(YourIndemnity),6.1(Third-PartyProducts),9.4(Payment),11(Taxesnotincluded),14(Evaluations,trials,andbetas)(disclaimersanduserestrictionsonly),15(IPRightsintheCloudProductsandFeedback),16(Confidentiality),17(TermandTermination),18.4(WarrantyDisclaimer),19(LimitationsofLiability),20(IPIndemnification)(butsolelywithrespecttoclaimsarisingfromyouruseofCloudProductsduringtheSubscriptionTerm),22(DisputeResolution)and26(GeneralProvisions).18WarrantiesandDisclaimer.18.1. MutualWarranties.EachpartyrepresentsandwarrantsthatithasthelegalpowerandauthoritytoenterintotheseTerms.18.2. OurWarranties.Wewarrant,foryourbenefitonly,thatweusecommerciallyreasonableeffortstopreventintroductionofviruses,TrojanhorsesorsimilarharmfulmaterialsintotheCloudProducts(butwearenotresponsibleforharmfulmaterialssubmittedbyyouorEndUsers)(the“PerformanceWarranty”).18.3.WarrantyRemedy. Wewillusecommerciallyreasonableefforts,atnochargetoyou,tocorrectreportednon-conformitieswiththePerformanceWarranty.Ifwedeterminecorrectionstobeimpracticable,eitherpartymayterminatetheapplicableSubscriptionTerm.Inthiscase,youwillreceivearefundofanyfeesyouhavepre-paidforuseoftheCloudProductfortheterminatedportionoftheapplicableSubscriptionTerm.ThePerformanceWarrantywillnotapply:(i)unlessyoumakeaclaimwithinthirty(30)daysofthedateonwhichyoufirstnoticedthenon-conformity,(ii)ifthenon-conformitywascausedbymisuse,unauthorizedmodificationsorthird-partyproducts,software,servicesorequipmentor(iii)toNo-ChargeProducts.Oursoleliability,andyoursoleandexclusiveremedy,foranybreachofthePerformanceWarrantyaresetforthinthisSection18.18.4.WARRANTYDISCLAIMER. EXCEPTASEXPRESSLYPROVIDEDINTHISSECTION18,ALLCLOUDPRODUCTS,SUPPORTANDADDITIONALSERVICESAREPROVIDED“ASIS,”ANDWEANDOURSUPPLIERSEXPRESSLYDISCLAIMANYANDALLWARRANTIESANDREPRESENTATIONSOFANYKIND,INCLUDINGANYWARRANTYOFNON-INFRINGEMENT,TITLE,FITNESSFORAPARTICULARPURPOSE,FUNCTIONALITYORMERCHANTABILITY,WHETHEREXPRESS,IMPLIEDORSTATUTORY.WITHOUTLIMITINGOUREXPRESSOBLIGATIONSINTHESETERMS,WEDONOTWARRANTTHATYOURUSEOFTHECLOUDPRODUCTSWILLBEUNINTERRUPTEDORERROR-FREE,THATWEWILLREVIEWYOURDATAFORACCURACYORTHATWEWILLPRESERVEORMAINTAINYOURDATAWITHOUTLOSS.YOUUNDERSTANDTHATUSEOFTHECLOUDPRODUCTSNECESSARILYINVOLVESTRANSMISSIONOFYOURDATAOVERNETWORKSTHATWEDONOTOWN,OPERATEORCONTROL,ANDWEARENOTRESPONSIBLEFORANYOFYOURDATALOST,ALTERED,INTERCEPTEDORSTOREDACROSSSUCHNETWORKS.WECANNOTGUARANTEETHATOURSECURITYPROCEDURESWILLBEERROR-FREE,THATTRANSMISSIONSOFYOURDATAWILLALWAYSBESECUREORTHATUNAUTHORIZEDTHIRDPARTIESWILLNEVERBEABLETODEFEATOURSECURITYMEASURESORTHOSEOFOURTHIRDPARTYSERVICEPROVIDERS.WEWILLNOTBELIABLEFORDELAYS,INTERRUPTIONS,SERVICEFAILURESOROTHERPROBLEMSINHERENTINUSEOFTHEINTERNETANDELECTRONICCOMMUNICATIONSOROTHERSYSTEMSOUTSIDEOURREASONABLECONTROL.YOUMAYHAVEOTHERSTATUTORYRIGHTS,BUTTHEDURATIONOFSTATUTORILYREQUIREDWARRANTIES,IFANY,WILLBELIMITEDTOTHESHORTESTPERIODPERMITTEDBYLAW.19.LimitationofLiability.19.1.ConsequentialDamagesWaiver.EXCEPTFOREXCLUDEDCLAIMS(ASDEFINEDBELOW),NEITHERPARTY(NORITSSUPPLIERS)WILLHAVEANYLIABILITYARISINGOUTOFORRELATEDTOTHESETERMSFORANYLOSSOFUSE,LOSTORINACCURATEDATA,LOSTPROFITS,FAILUREOFSECURITYMECHANISMS,INTERRUPTIONOFBUSINESS,COSTSOFDELAY,ORANYINDIRECT,SPECIAL,INCIDENTAL,RELIANCEORCONSEQUENTIALDAMAGESOFANYKIND,EVENIFINFORMEDOFTHEPOSSIBILITYOFSUCHDAMAGESINADVANCE. 19.2.LiabilityCap. EXCEPTFOREXCLUDEDCLAIMS,EACHPARTY’SANDITSSUPPLIERS’AGGREGATELIABILITYTOTHEOTHERARISINGOUTOFORRELATEDTOTHESETERMSWILLNOTEXCEEDTHEAMOUNTACTUALLYPAIDORPAYABLEBYYOUTOUSUNDERTHESETERMSINTHETWELVE(12)MONTHSIMMEDIATELYPRECEDINGTHECLAIM.19.3.ExcludedClaims. “ExcludedClaims”means(1)amountsowedbyyouunderanyOrders,(2)eitherparty’sexpressindemnificationobligationsintheseTerms,and(3)yourbreachofSection3.3(Restrictions)orofSection2(CombiningtheProductswithOpenSourceSoftware)ofThirdPartyCodeinAtlassianProducts.19.4.NatureofClaimsandFailureofEssentialPurpose. ThepartiesagreethatthewaiversandlimitationsspecifiedinthisSection19applyregardlessoftheformofaction,whetherincontract,tort(includingnegligence),strictliabilityorotherwiseandwillsurviveandapplyevenifanylimitedremedyspecifiedintheseTermsisfoundtohavefailedofitsessentialpurpose.20.IPIndemnification.WewilldefendyouagainstanyclaimbroughtagainstyoubyathirdpartyallegingthattheCloudProducts,whenusedasauthorizedundertheseTerms,infringeanythird-partypatent,copyrightortrademark,ormisappropriatesanythird-partytradesecretenforceableinanyjurisdictionthatisasignatorytotheBerneConvention(a“Claim”),andwewillindemnifyyouandholdyouharmlessagainstanydamagesandcostsfinallyawardedontheClaimbyacourtofcompetentjurisdictionoragreedtoviasettlementexecutedbyus(includingreasonableattorneys’fees),providedthatwehavereceivedfromyou:(a)promptwrittennoticeoftheClaim(butinanyeventnoticeinsufficienttimeforustorespondwithoutprejudice);(b)reasonableassistanceinthedefenseandinvestigationoftheClaim,includingprovidingusacopyoftheClaim,allrelevantevidenceinyourpossession,custody,orcontrol,andcooperationwithevidentiarydiscovery,litigation,andtrial,includingmakingwitnesseswithinyouremployorcontrolavailablefortestimony;and(c)theexclusiverighttocontrolanddirecttheinvestigation,defense,andsettlement(ifapplicable)oftheClaim.IfyouruseoftheCloudProductsis(orinyouropinionislikelytobe)enjoined,whetherbycourtorderorbysettlement,orifwedeterminesuchactionsarereasonablynecessarytoavoidmaterialliability,wemay,atouroptionandinourdiscretion:(i)procuretherightforyourcontinueduseoftheCloudProductinaccordancewiththeseTerms;(ii)substituteasubstantiallyfunctionallysimilarCloudProduct;or(iii)terminateyourrighttocontinueusingtheCloudProductandrefundanyprepaidamountsfortheterminatedportionoftheSubscriptionTerm.Ourindemnificationobligationsabovedonotapply:(1)ifthetotalaggregatefeeswereceivewithrespecttoyoursubscriptiontoaCloudProductinthetwelve(12)monthperiodimmediatelyprecedingtheClaimislessthanUS$50,000;(2)iftheCloudProductismodifiedbyanypartyotherthanus,butsolelytotheextenttheallegedinfringementiscausedbysuchmodification;(3)iftheCloudProductisusedincombinationwithanynon-Atlassianproduct,software,serviceorequipment,butsolelytotheextenttheallegedinfringementiscausedbysuchcombination;(4)tounauthorizeduseofCloudProducts;(5)toanyClaimarisingasaresultof(y)YourDataorcircumstancescoveredbyyourindemnificationobligationsinSection5.4(YourIndemnity)or(z)anythird-partydeliverablesorcomponentscontainedwiththeCloudProductsor(6)ifyousettleormakeanyadmissionswithrespecttoaClaimwithoutourpriorwrittenconsent.THISSECTION20(IPINDEMNIFICATION)STATESOURSOLELIABILITYANDYOUREXCLUSIVEREMEDYFORANYINFRINGEMENTOFINTELLECTUALPROPERTYRIGHTSINCONNECTIONWITHANYCLOUDPRODUCTOROTHERITEMSWEPROVIDEUNDERTHESETERMS.21. PublicityRights.WemayidentifyyouasanAtlassiancustomerinourpromotionalmaterials.Wewillpromptlystopdoingsouponyourrequestsentto [email protected]. 22.DisputeResolution. 22.1. InformalResolution. IntheeventofanycontroversyorclaimarisingoutoforrelatingtotheseTerms,thepartieswillconsultandnegotiatewitheachotherand,recognizingtheirmutualinterests,attempttoreachasolutionsatisfactorytobothparties.Ifthepartiesdonotreachsettlementwithinaperiodofsixty(60)days,eitherpartymaypursuereliefasmaybeavailableundertheseTermspursuanttoSection22.2(GoverningLaw;Jurisdiction).AllnegotiationspursuanttothisSection22.1willbeconfidentialandtreatedascompromiseandsettlementnegotiationsforpurposesofallrulesandcodesofevidenceofapplicablelegislationandjurisdictions.22.2. GoverningLaw;Jurisdiction. TheseTermswillbegovernedbyandconstruedinaccordancewiththeapplicablelawsoftheStateofCalifornia,USA,withoutgivingeffecttotheprinciplesofthatStaterelatingtoconflictsoflaws.Eachpartyirrevocablyagreesthatanylegalaction,suitorproceedingarisingoutoforrelatedtotheseTermsmustbebroughtsolelyandexclusivelyin,andwillbesubjecttotheserviceofprocessandotherapplicableproceduralrulesof,theStateorFederalcourtinSanFrancisco,California,USA,andeachpartyirrevocablysubmitstothesoleandexclusivepersonaljurisdictionofthecourtsinSanFrancisco,California,USA,generallyandunconditionally,withrespecttoanyaction,suitorproceedingbroughtbyitoragainstitbytheotherparty.Inanyactionorproceedingtoenforceaparty’srightsundertheseTerms,theprevailingpartywillbeentitledtorecoveritsreasonablecostsandattorneys’fees.22.3. InjunctiveRelief;Enforcement. NotwithstandingtheprovisionsofSection22.1(InformalResolution)and22.2(GoverningLaw;Jurisdiction),nothingintheseTermswillpreventusfromseekinginjunctivereliefwithrespecttoaviolationofintellectualpropertyrights,confidentialityobligationsorenforcementorrecognitionofanyawardororderinanyappropriatejurisdiction.22.4. ExclusionofUNConventionandUCITA. ThetermsoftheUnitedNationsConventiononContractsfortheSaleofGoodsdonotapplytotheseTerms.TheUniformComputerInformationTransactionsAct(UCITA)willnotapplytotheseTermsregardlessofwhenorwhereadopted.23.ExportRestrictions.TheCloudProductsaresubjecttoexportrestrictionsbytheUnitedStatesgovernmentandmaybesubjecttoimportrestrictionsbycertainforeigngovernments,andyouagreetocomplywithallapplicableexportandimportlawsandregulationsinyouraccessto,useof,anddownloadoftheCloudProducts(oranypartthereof).Youshallnot(andshallnotallowanythird-partyto)removeorexportfromtheUnitedStatesorallowtheexportorre-exportofanypartoftheCloudProductsoranydirectproductthereof:(a)into(ortoanationalorresidentof)anyembargoedorterrorist-supportingcountry;(b)toanyoneontheU.S.CommerceDepartment’sDeniedPersons,Entity,orUnverifiedListsortheU.S.TreasuryDepartment’slistofSpeciallyDesignatedNationalsandConsolidatedSanctionslist(collectively,“ProhibitedPersons”);(c)toanycountrytowhichsuchexportorre-exportisrestrictedorprohibited,orastowhichtheUnitedStatesgovernmentoranyagencythereofrequiresanexportlicenseorothergovernmentalapprovalatthetimeofexportorre-exportwithoutfirstobtainingsuchlicenseorapproval;or(d)otherwiseinviolationofanyexportorimportrestrictions,lawsorregulationsofanyUnitedStatesorforeignagencyorauthority.Yourepresentandwarrantthat(i)youarenotlocatedin,underthecontrolof,oranationalorresidentofanysuchprohibitedcountryand(ii)noneofYourDataiscontrolledundertheU.S.InternationalTrafficinArmsRegulationsorsimilarLawsinotherjurisdictions.YoualsocertifythatyouarenotaProhibitedPersonnorowned,controlledby,oractingonbehalfofaProhibitedPerson.YouagreenottouseorprovidetheCloudProductsforanyprohibitedenduse,includingtosupportanynuclear,chemical,orbiologicalweaponsproliferation,ormissiletechnology,withoutthepriorpermissionoftheUnitedStatesgovernment.24.ChangestotheseTerms. WemaymodifythetermsandconditionsoftheseTerms(includingOurPolicies)fromtimetotime,withnoticetoyouinaccordancewithSection26.1(Notices)orbypostingthemodifiedTermsonourwebsite.Togetherwithnotice,wewillspecifytheeffectivedateofthemodifications.24.1.No-ChargeProducts.YoumustacceptthemodificationstocontinueusingtheNo-ChargeProducts.Ifyouobjecttothemodifications,yourexclusiveremedyistoceaseusingtheNo-ChargeProducts.24.2.PaidSubscriptions.Exceptasotherwiseindicatedbelow,modificationstotheseTermswilltakeeffectatthenextrenewalofyourSubscriptionTermandwillautomaticallyapplyasoftherenewaldateunlessyouelectnottorenewpursuanttoSection9.2(Renewals).Notwithstandingtheforegoing,insomecases(e.g.,toaddresscompliancewithLaws,orasnecessaryfornewfeatures)wemayspecifythatsuchmodificationsbecomeeffectiveduringyourthen-currentSubscriptionTerm.Iftheeffectivedateofsuchmodificationsisduringyourthen-currentSubscriptionTermandyouobjecttothemodifications,then(asyourexclusiveremedy)youmayterminateyouraffectedOrdersuponnoticetous,andwewillrefundyouanyfeesyouhavepre-paidforuseoftheaffectedCloudProductsfortheterminatedportionoftheapplicableSubscriptionTerm.Toexercisethisright,youmustprovideuswithnoticeofyourobjectionandterminationwithinthirty(30)daysofusprovidingnoticeofthemodifications.Fortheavoidanceofdoubt,anyOrderissubjecttotheversionoftheseTermsineffectatthetimeoftheOrder.24.3.OurPolicies.WemaymodifyOurPoliciestotakeeffectduringyourthen-currentSubscriptionTerminordertorespondtochangesinourproducts,ourbusiness,orLaws.Inthiscase,unlessrequiredbyLaws,weagreenottomakemodificationstoOurPoliciesthat,consideredasawhole,wouldsubstantiallydiminishourobligationsduringyourthen-currentSubscriptionTerm.ModificationstoOurPolicieswilltakeeffectautomaticallyasoftheeffectivedatespecifiedfortheupdatedpolicies.25.ChangestotheCloudProducts.YouacknowledgethattheCloudProductsareon-line,subscription-basedproducts,andthatinordertoprovideimprovedcustomerexperiencewemaymakechangestotheCloudProducts,andwemayupdatetheapplicableDocumentationaccordingly.SubjecttoourobligationtoprovideCloudProductsandAdditionalServicesunderexistingOrders,wecandiscontinueanyCloudProducts,anyAdditionalServices,oranyportionorfeatureofanyCloudProductsforanyreasonatanytimewithoutliabilitytoyou.26.GeneralProvisions.26.1. Notices.AnynoticeundertheseTermsmustbegiveninwriting.WemayprovidenoticetoyouthroughyourNotificationEmailAddress,youraccountorin-productnotifications.Youagreethatanyelectroniccommunicationwillsatisfyanyapplicablelegalcommunicationrequirements,includingthatsuchcommunicationsbeinwriting.Anynoticetoyouwillbedeemedgivenuponthefirstbusinessdayafterwesendit.YouwillprovidenoticetousbyposttoAtlassianPtyLtd,c/oAtlassian,Inc.,350BushStreet,Floor 13,SanFrancisco,CA,USA94104,Attn:GeneralCounsel.Yournoticestouswillbedeemedgivenuponreceipt.26.2. ForceMajeure. NeitherpartywillbeliabletotheotherforanydelayorfailuretoperformanyobligationundertheseTerms(exceptforafailuretopayfees)ifthedelayorfailureisduetoeventswhicharebeyondthereasonablecontrolofsuchparty,suchasastrike,blockade,war,actofterrorism,riot,naturaldisaster,failureordiminishmentofpowerortelecommunicationsordatanetworksorservices,orrefusalofalicensebyagovernmentagency.26.3. Assignment. YoumaynotassignortransfertheseTermswithoutourpriorwrittenconsent.Asanexceptiontotheforegoing,youmayassigntheseTermsintheirentirety(includingallOrders)toyoursuccessorresultingfromamerger,acquisition,orsaleofallorsubstantiallyallofyourassetsorvotingsecurities,providedthatyouprovideuswithpromptwrittennoticeoftheassignmentandtheassigneeagreesinwritingtoassumeallofyourobligationsundertheseTerms.AnyattemptbyyoutotransferorassigntheseTermsexceptasexpresslyauthorizedabovewillbenullandvoid.WemayassignourrightsandobligationsundertheseTerms(inwholeorinpart)withoutyourconsent.WemayalsopermitourAffiliates,agentsandcontractorstoexerciseourrightsorperformourobligationsundertheseTerms,inwhichcasewewillremainresponsiblefortheircompliancewiththeseTerms.Subjecttotheforegoing,theseTermswillinuretotheparties’permittedsuccessorsandassigns.26.4. GovernmentEndUsers. AnyUnitedStatesfederal,state,orlocalgovernmentcustomersaresubjecttotheGovernmentAmendmentinadditiontotheseTerms.26.5. EntireAgreement. TheseTermsaretheentireagreementbetweenyouandusrelatingtotheCloudProductsandanyothersubjectmattercoveredbytheseTerms,andsupersedeallpriororcontemporaneousoralorwrittencommunications,proposalsandrepresentationsbetweenyouanduswithrespecttotheCloudProductsoranyothersubjectmattercoveredbytheseTerms.NoprovisionofanypurchaseorderorotherbusinessformemployedbyyouwillsupersedeorsupplementthetermsandconditionsoftheseTerms,andanysuchdocumentrelatingtotheseTermswillbeforadministrativepurposesonlyandwillhavenolegaleffect.26.6. Conflicts. IneventofanyconflictbetweenthemainbodyoftheseTermsandeitherOurPoliciesorProduct-SpecificTerms,OurPoliciesorProduct-SpecificTerms(asapplicable)willcontrolwithrespecttotheirsubjectmatter.26.7. Waivers;Modifications. NofailureordelaybytheinjuredpartytotheseTermsinexercisinganyright,powerorprivilegehereunderwilloperateasawaiverthereof,norwillanysingleorpartialexercisethereofprecludeanyotherorfurtherexercisethereofortheexerciseofanyright,powerorprivilegehereunderatlaworequity.ExceptassetforthinSection24(ChangestotheseTerms),anyamendmentsormodificationstotheseTermsmustbeexecutedinwritingbyanauthorizedrepresentativeofeachparty.26.8. Interpretation. Asusedherein,“including”(anditsvariants)means“includingwithoutlimitation”(anditsvariants).Headingsareforconvenienceonly.IfanyprovisionoftheseTermsisheldtobevoid,invalid,unenforceableorillegal,theotherprovisionswillcontinueinfullforceandeffect.26.9. IndependentContractors. Thepartiesareindependentcontractors.TheseTermswillnotbeconstruedasconstitutingeitherpartyasapartneroftheotherortocreateanyotherformoflegalassociationthatwouldgiveeitherpartytheexpressorimpliedright,powerorauthoritytocreateanydutyorobligationoftheotherparty.27.Definitions.CertaincapitalizedtermsaredefinedinthisSection27,andothersaredefinedcontextuallyintheseTerms.“AdditionalServices”meansTechnicalAccountManager(TAM)services,premierorprioritysupportorotherservicesrelatedtotheCloudProductsweprovidetoyou,asidentifiedinanOrder.Fortheavoidanceofdoubt,AdditionalServicesdonotincludethestandardlevelofsupportincludedinyoursubscription.“Administrators”meanthepersonneldesignatedbyyouwhoadministertheCloudProductstoEndUsersonyourbehalf.“Affiliate”meansanentitywhich,directlyorindirectly,ownsorcontrols,isownedoriscontrolledbyorisundercommonownershiporcontrolwithaparty,where“control”meansthepowertodirectthemanagementoraffairsofanentity,and“ownership”meansthebeneficialownershipofgreaterthan50%ofthevotingequitysecuritiesorotherequivalentvotinginterestsoftheentity.“CloudProducts”meansourhostedorcloud-basedsolutions(currentlydesignatedas“Cloud”deployments),includinganyclientsoftwareweprovideaspartoftheCloudProducts.“Documentation”meansourstandardpublisheddocumentationfortheCloudProducts,currentlylocatedhere.“EndUser”meansanindividualyouoranAffiliatepermitsorinvitestousetheCloudProducts.Fortheavoidanceofdoubt: (a)individualsinvitedbyyourEndUsers,(b)individualsundermanagedaccounts,and(c)individualsinteractingwithaCloudProductasyourcustomerarealsoconsideredEndUsers.“EndUserAccount”meansanaccountestablishedbyyouoranEndUsertoenabletheEndUsertouseoraccessaCloudProduct.“Feedback”meanscomments,questions,ideas,suggestionsorotherfeedbackrelatingtotheCloudProducts,SupportorAdditionalServices.“HIPAA”meanstheHealthInsurancePortabilityandAccountabilityAct,asamendedandsupplemented.“Laws”meansallapplicablelocal,state,federalandinternationallaws,regulationsandconventions,includingthoserelatedtodataprivacyanddatatransfer,internationalcommunicationsandtheexportationoftechnicalorpersonaldata.“NotificationEmailAddress”meanstheemailaddress(es)youusedtoregisterforaCloudProductaccountorotherwisesignupforaCloudProduct.Itisyourresponsibilitytokeepyouremailaddress(es)validandcurrentsothatweareabletosendnotices,statements,andotherinformationtoyou.“Order” meansAtlassian’sapplicableonlineorderpage(s),flows,in-productscreensorotherAtlassian-approvedorderingdocumentorprocessdescribingtheproductsandservicesyouareorderingfromusand,asapplicable,theirpermittedscopeofuse.Asapplicable,theOrderwillidentify:(i)theCloudProducts,(ii)thenumberofEndUsers,SubscriptionTerm,domain(s)associatedwithyouruseofCloudProducts,storagecapacityorlimits,orotherscopeofuseparametersand(iii)(forpaidOrders)theamountorrateyouwillbecharged,thebillingandrenewalterms,applicablecurrency,andformofpayment.OrdersmayalsoincludeAdditionalServicesandNo-ChargeProducts.“OurDeliverables”meansanymaterials,deliverables,modifications,derivativeworksordevelopmentsthatweprovideinconnectionwithanyAdditionalServices.“OurPolicies”meansourAcceptableUsePolicy,guidelinesforReportingCopyrightandTrademarkViolations,OnlineCommunityPlatformsTermsofUse,PrivacyPolicy,SupportPolicy,EnterpriseSupportandServicesPolicy,termsforThirdPartyCodeinAtlassianProducts,and(unlessspecified)anyotherpoliciesortermsreferencedintheseTerms.“OurTechnology”meanstheCloudProducts(includingallNo-ChargeProducts),OurDeliverables,their“lookandfeel”,anyandallrelatedorunderlyingtechnologyandanymodificationsorderivativeworksoftheforegoing,includingastheymayincorporateFeedback.“PCIDSS”meansthePaymentCardIndustryDataSecurityStandards.“PO”meansapurchaseorder.“Product-SpecificTerms”meansadditionaltermsthatapplytocertainCloudProductsandAdditionalServices,currentlylocatedhere.“SensitivePersonalInformation”meansany(i)specialcategoriesofpersonaldataenumeratedinEuropeanUnionRegulation2016/679,Article9(1)oranysuccessorlegislation;(ii)patient,medicalorotherprotectedhealthinformationregulatedbyHIPAA;(iii)credit,debitorotherpaymentcarddatasubjecttoPCIDSS;(iv)otherpersonalinformationsubjecttoregulationorprotectionunderspecificlawssuchastheGramm-Leach-BlileyAct(orrelatedrulesorregulations);(v)socialsecuritynumbers,driver’slicensenumbersorothergovernmentIDnumbers;or(vi)anydatasimilartotheforegoingthatisprotectedunderforeignordomesticlawsorregulations.“SubscriptionTerm”meansyourpermittedsubscriptionperiodforaCloudProduct,assetforthintheapplicableOrder.“Support”meanssupportfortheCloudProducts,asfurtherdescribedintheSupportPolicyandEnterpriseSupportandServicesPolicy(totheextentapplicable).YourSupportlevelwillbespecifiedintheapplicableOrder.“Training”meansAtlassian-providedtrainingandcertificationservices.“YourData”meansanydata,content,code,video,imagesorothermaterialsofanytypethatyou(includinganyofyourEndUsers)submittoCloudProducts.Inthiscontext,“submit”(andanysimilarterm)includessubmitting,uploading,transmittingorotherwisemakingavailableYourDatatoorthroughtheCloudProducts.“YourMaterials”meansyourmaterials,systems,personnelorotherresources.



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