Google Cloud Platform License Agreement - g-company

This Google Cloud Platform License Agreement (the “Agreement”) is made and entered into by and between Service Providers and the entity or person agreeing ... 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CloseThisGoogleCloudPlatformLicenseAgreement(the“Agreement”)ismadeandenteredintobyandbetweenServiceProvidersandtheentityorpersonagreeingtotheseterms(“Customer”).“ServiceProviders”meansResellerandGoogle.“Reseller”meanseither(i)g-companyb.v.withofficesatAtoomweg50,3542AB,Utrecht,Netherlandsor(ii)g-companyBelgiëBVBAwithofficesatSchaliënhoevedreef20T,2800,Mechelen,Belgium.“Google”meanseither(i)GoogleCommerceLimited(“GCL”),acompanyincorporatedunderthelawsofIreland,withofficesatGordonHouse,BarrowStreet,Dublin4,Ireland,ifCustomerhasabillingaddressintheEUorTurkeyandhaschosen“non-business”asthetaxstatus/settingforitsGoogleaccount,(ii)GoogleIrelandLimited,withofficesatGordonHouse,BarrowStreet,Dublin4,Ireland,ifCustomer’sbillingaddressisinanycountrywithinEurope,theMiddleEast,orAfrica(“EMEA”),(iii)GoogleAsiaPacificPte.Ltd.,withofficesat70PasirPanjangRoad,#03-71,MapletreeBusinessCityIISingapore117371,ifCustomer’sbillingaddressisinanycountrywithintheAsiaPacificregion(“APAC”)exceptasprovidedbelowforCustomerswiththebillingaddressinJapan,Australia,orNewZealand,(iv)GoogleCloudJapanG.K.,withofficesatRoppongiHillsMoriTower,10-1,Roppongi6-chome,Minato-kuTokyo,ifCustomer’sbillingaddressisinJapan,(v)GoogleAustraliaPtyLtd.,withofficesatLevel5,48PirramaRoad,Pyrmont,NSW2009Australia,ifCustomer’sbillingaddressisinAustralia,(vi)GoogleCloudCanadaCorporation,withofficesat111RichmondStreetWest,Toronto,ONM5H2G4,Canada,ifCustomer’sbillingaddressisinCanada,or(vii)GoogleLLC,withofficesat1600AmphitheatreParkway,MountainView,California94043,ifCustomer’sbillingaddressisinanycountryintheworldotherthanthoseinEMEAandAPAC.ForCustomerswithabillingaddressinNewZealand,“Google”meansGoogleNewZealandLimited,withofficesatPWCTower,Level27,188QuayStreet,Auckland,NewZealand1010and“Google”meansGoogleAsiaPacificPte.Ltd.and/oritsaffiliates(includingGoogleNewZealandLimited)asthecontextrequires.ThisAgreementiseffectiveasofthedateCustomersignedtheAgreement(the“EffectiveDate”).IfyouareacceptingthisAgreementonbehalfofCustomer,yourepresentandwarrantthat:(i)youhavefulllegalauthoritytobindCustomertothisAgreement;(ii)youhavereadandunderstandthisAgreement;and(iii)youagree,onbehalfofCustomer,tothisAgreement.ThisAgreementgovernsCustomer’saccesstoanduseoftheService.1.ProvisionoftheServices.1.1ServicesUse.SubjecttothisAgreement,duringtheTerm,Customermay:(a)usetheServices,(b)integratetheServicesintoanyApplicationthathasmaterialvalueindependentoftheServices,and(c)useanySoftwareprovidedbyServiceProvidersaspartoftheServices.CustomermaynotsublicenseortransfertheserightsexceptaspermittedundertheAssignmentsectionoftheAgreement.1.2Console.ServiceProviderswillprovidetheServicestoCustomer.AspartofreceivingtheServices,CustomerwillhaveaccesstotheAdminConsole,throughwhichCustomermayadministertheServices.1.3Facilities.AllfacilitiesusedtostoreandprocessanApplicationandCustomerDatawilladheretoreasonablesecuritystandardsnolessprotectivethanthesecuritystandardsatfacilitieswhereServiceProvidersprocessesandstoresitsowninformationofasimilartype.Googlehasimplementedatleastindustrystandardsystemsandproceduresto(i)ensurethesecurityandconfidentialityofanApplicationandCustomerData,(ii)protectagainstanticipatedthreatsorhazardstothesecurityorintegrityofanApplicationandCustomerData,and(iii)protectagainstunauthorizedaccesstooruseofanApplicationandCustomerData.1.4DataLocation.CustomermayselectwherecertainCustomerDatawillbestored(“DataLocationSelection”),andGooglewillstoreitthereinaccordancewiththeServiceSpecificTerms.IfaDataLocationSelectionisnotcoveredbytheServiceSpecificTerms(oraDataLocationSelectionisnotmadebyCustomerwithrespecttoanyCustomerData),GooglemayprocessandstoretheCustomerDataanywhereGoogleoritsagentsmaintainfacilities.ByusingtheServices,CustomerconsentstothisprocessingandstorageofCustomerData.UnderthisAgreement,Googleismerelyadataprocessor.1.5Accounts.CustomermusthaveanAccountandaToken(ifapplicable)tousetheServices,andisresponsiblefortheinformationitprovidestocreatetheAccount,thesecurityoftheTokenanditspasswordsfortheAccount,andforanyuseofitsAccountandtheToken.IfCustomerbecomesawareofanyunauthorizeduseofitspassword,itsAccountortheToken,CustomerwillnotifyServiceProvidersaspromptlyaspossible.ServiceProvidershavenoobligationtoprovideCustomermultipleTokensorAccounts.1.6NewApplicationsandServices.Googlemay:(i)makenewapplications,tools,featuresorfunctionalityavailablefromtimetotimethroughtheServicesand(ii)addnewservicestothe“Services”definitionfromtimetotime(byaddingthemattheURLsetforthunderthatdefinition),theuseofwhichmaybecontingentuponCustomer’sagreementtoadditionalterms.1.7Modifications.a.TotheServices.ServiceProvidersmaymakecommerciallyreasonableupdatestotheServicesfromtimetotime.IfServiceProvidersmakeamaterialchangetotheServices,ServiceProviderswillinformCustomer,providedthatCustomerhassubscribedwithServiceProviderstobeinformedaboutsuchchange.b.TotheAgreement.ServiceProvidersmaymakechangestothisAgreement,includingpricing(andanylinkeddocuments)fromtimetotime.UnlessotherwisenotedbyServiceProviders,materialchangestotheAgreementwillbecomeeffective30daysaftertheyareposted,exceptifthechangesapplytonewfunctionalityinwhichcasetheywillbeeffectiveimmediately.ServiceProviderswillprovideatleast90days’advancenoticeformateriallyadversechangestoanySLAsbyeither:(i)sendinganemailtoCustomer’sprimarypointofcontact;(ii)postinganoticeintheAdminConsole;or(iii)postinganoticetotheapplicableSLAwebpage.IfCustomerdoesnotagreetotherevisedAgreement,pleasestopusingtheServices.ServiceProviderswillpostanymodificationtothisAgreementtotheTermsURL.c.TotheDataProcessingandSecurityTerms.GooglemayonlychangetheDataProcessingandSecurityTermswheresuchchangeisrequiredtocomplywithapplicablelaw,applicableregulation,courtorder,orguidanceissuedbyagovernmentalregulatororagency,wheresuchchangeisexpresslypermittedbytheDataProcessingandSecurityTerms,orwheresuchchange:(i)iscommerciallyreasonable;(ii)doesnotresultinadegradationoftheoverallsecurityoftheServices;(iii)doesnotexpandthescopeoforremoveanyrestrictionsonGoogle’sprocessingofCustomerPersonalData,asdescribedinSection5.2(ScopeofProcessing)oftheDataProcessingandSecurityTerms;and(iv)doesnototherwisehaveamaterialadverseimpactonCustomer’srightsundertheDataProcessingandSecurityTerms.IfGooglemakesamaterialchangetotheDataProcessingandSecurityTermsinaccordancewiththisSection,GooglewillpostthemodificationtotheURLcontainingthoseterms.1.8ServiceSpecificTermsandDataProcessingandSecurityTerms.TheServiceSpecificTermsandDataProcessingandSecurityTermsareincorporatedbythisreferenceintotheAgreement.2.PaymentTerms.2.1FreeQuota.CertainServicesareprovidedtoCustomerwithoutchargeuptotheFeeThreshold,asapplicable.2.2OnlineBilling.AttheendoftheapplicableFeeAccrualPeriod,ResellerwillissueanelectronicbilltoCustomerforallchargesaccruedabovetheFeeThresholdbasedon(i)Customer’suseoftheServicesduringthepreviousFeeAccrualPeriod(including,ifany,therelevantFeeforTSSsetforthintheFeesdefinitionbelow);(ii)anyReservedUnitsselected;(iii)anyCommittedPurchasesselected;and/or(iv)anyPackagePurchasesselected.ForuseabovetheFeeThreshold,CustomerwillberesponsibleforallFeesuptotheamountsetintheAccountandwillpayallFeesinthecurrencysetforthintheinvoice.IfCustomerelectstopaybycreditcard,debitcard,orothernon-invoicedformofpayment,Resellerwillcharge(andCustomerwillpay)allFeesimmediatelyattheendoftheFeeAccrualPeriod.IfCustomerelectstopaybyinvoice(andReselleragrees),allFeesaredueassetforthintheinvoice.Customer’sobligationtopayallFeesisnon-cancellable.ServiceProvidersmeasurementofCustomer’suseoftheServicesisfinal.Resellerhasnoobligationtoprovidemultiplebills.PaymentsmadeviawiretransfermustincludethebankinformationprovidedbyReseller.2.3Taxes.(a)CustomerisresponsibleforanyTaxes,andCustomerwillpayResellerfortheServiceswithoutanyreductionforTaxes.IfResellerisobligatedtocollectorpayTaxes,theTaxeswillbeinvoicedtoCustomer,unlessCustomerprovidesResellerwithatimelyandvalidtaxexemptioncertificateauthorizedbytheappropriatetaxingauthority.Insomestatesthesalestaxisdueonthetotalpurchasepriceatthetimeofsaleandmustbeinvoicedandcollectedatthetimeofthesale.IfCustomerisrequiredbylawtowithholdanyTaxesfromitspaymentstoReseller,CustomermustprovideResellerwithanofficialtaxreceiptorotherappropriatedocumentationtosupportsuchwithholding.IfundertheapplicabletaxlegislationtheServicesaresubjecttolocalVATandtheCustomerisrequiredtomakeawithholdingoflocalVATfromamountspayabletoReseller,thevalueofServicescalculatedinaccordancewiththeaboveprocedurewillbeincreased(grossedup)bytheCustomerfortherespectiveamountoflocalVATandthegrossedupamountwillberegardedasaVATinclusiveprice.LocalVATamountwithheldfromtheVAT-inclusivepricewillberemittedtotheapplicablelocaltaxentitybytheCustomerandCustomerwillensurethatResellerwillreceivespaymentforitsservicesforthenetamountaswouldotherwisebedue(theVATinclusivepricelessthelocalVATwithheldandremittedtoapplicabletaxauthority).(b)Ifrequiredunderapplicablelaw,CustomerwillprovideResellerwithapplicabletaxidentificationinformationthatResellermayrequiretoensureitscompliancewithapplicabletaxregulationsandauthoritiesinapplicablejurisdictions.Customerwillbeliabletopay(orreimburseResellerfor)anytaxes,interest,penaltiesorfinesarisingoutofanymis-declarationbytheCustomer.2.4InvoiceDisputes&Refunds.Anyinvoicedisputesmustbesubmittedpriortothepaymentduedate.IfthepartiesdeterminethatcertainbillinginaccuraciesareattributabletoReseller,Resellerwillnotissueacorrectedinvoice,butwillinsteadissueacreditmemospecifyingtheincorrectamountintheaffectedinvoice.Ifthedisputedinvoicehasnotyetbeenpaid,ResellerwillapplythecreditmemoamounttothedisputedinvoiceandCustomerwillberesponsibleforpayingtheresultingnetbalancedueonthatinvoice.Tothefullestextentpermittedbylaw,CustomerwaivesallclaimsrelatingtoFeesunlessclaimedwithinsixtydaysaftercharged(thisdoesnotaffectanyCustomerrightswithitscreditcardissuer).Refunds(ifany)areatthediscretionofResellerandwillonlybeintheformofcreditfortheServices.NothinginthisAgreementobligatesResellertoextendcredittoanyparty.2.5DelinquentPayments;Suspension.Latepaymentsmaybearinterestattherateof1.5%permonth(orthehighestratepermittedbylaw,ifless)fromthepaymentduedateuntilpaidinfull.Customerwillberesponsibleforallreasonableexpenses(includingattorneys’fees)incurredbyResellerincollectingsuchdelinquentamounts.IfCustomerislateonpaymentfortheServices,ServiceProvidersmaySuspendtheServicesorterminatetheAgreementforbreachpursuanttoSection9.2.2.6NoPurchaseOrderNumberRequired.Forclarity,CustomerisobligatedtopayallapplicableFeeswithoutanyrequirementforResellertoprovideapurchaseordernumberonReseller’sinvoice(orotherwise).3.CustomerObligations.3.1Compliance.CustomerissolelyresponsibleforitsApplications,Projects,andCustomerDataandformakingsureitsApplications,Projects,andCustomerDatacomplywiththeAUP.ServiceProvidersreservestherighttoreviewtheApplication,Project,andCustomerDataforcompliancewiththeAUP.CustomerisresponsibleforensuringallCustomerEndUserscomplywithCustomer’sobligationsundertheAUP,theServiceSpecificTerms,andtherestrictionsinSections3.3and3.5below.3.2Privacy.CustomerwillobtainandmaintainanyrequiredconsentsnecessarytopermittheprocessingofCustomerDataunderthisAgreement.3.3Restrictions.Customerwillnot,andwillnotallowthirdpartiesunderitscontrolto:(a)copy,modify,createaderivativeworkof,reverseengineer,decompile,translate,disassemble,orotherwiseattempttoextractanyorallofthesourcecodeoftheServices(subjecttoSection3.4belowandexcepttotheextentsuchrestrictionisexpresslyprohibitedbyapplicablelaw);(b)usetheServicesforHighRiskActivities;(c)sublicense,resell,ordistributeanyoralloftheServicesseparatefromanyintegratedApplication;(d)createmultipleApplications,Accounts,orProjectstosimulateoractasasingleApplication,Account,orProject(respectively)orotherwiseaccesstheServicesinamannerintendedtoavoidincurringFeesorexceedusagelimitsorquotas;(e)unlessotherwisesetforthintheServiceSpecificTerms,usetheServicestooperateorenableanytelecommunicationsserviceorinconnectionwithanyApplicationthatallowsCustomerEndUserstoplacecallsortoreceivecallsfromanypublicswitchedtelephonenetwork;or(f)processorstoreanyCustomerDatathatissubjecttotheInternationalTrafficinArmsRegulationsmaintainedbytheDepartmentofState.UnlessotherwisespecifiedinwritingbyServiceProviders,ServiceProvidersdonotintendusesoftheServicestocreateobligationsunderHIPAA,andmakesnorepresentationsthattheServicessatisfyHIPAArequirements.IfCustomeris(orbecomes)aCoveredEntityorBusinessAssociate,asdefinedinHIPAA,CustomerwillnotusetheServicesforanypurposeorinanymannerinvolvingProtectedHealthInformation(asdefinedinHIPAA)unlessCustomerhasreceivedpriorwrittenconsenttosuchusefromServiceProviders.3.4ThirdPartyComponents.Thirdpartycomponents(whichmayincludeopensourcesoftware)oftheServicesmaybesubjecttoseparatelicenseagreements.TothelimitedextentathirdpartylicenseexpresslysupersedesthisAgreement,thatthirdpartylicensegovernsCustomer’suseofthatthirdpartycomponent.3.5Documentation.ServiceProvidersmayprovideDocumentationforCustomer’suseoftheServices.TheDocumentationmayspecifyrestrictions(e.g.attributionorHTMLrestrictions)onhowtheApplicationsmaybebuiltortheServicesmaybeusedandCustomerwillcomplywithanysuchrestrictionsspecified.3.6CopyrightPolicy.ServiceProvidersprovidesinformationtohelpcopyrightholdersmanagetheirintellectualpropertyonline,butServiceProviderscannotdeterminewhethersomethingisbeingusedlegallyornotwithouttheirinput.ServiceProvidersrespondstonoticesofallegedcopyrightinfringementandterminatesaccountsofrepeatinfringersaccordingtoapplicablecopyrightlawsincludinginparticulartheprocesssetoutintheU.S.DigitalMillenniumCopyrightAct.IfCustomerthinkssomebodyisviolatingCustomer’sorCustomerEndUsers’copyrightsandwantstonotifyServiceProviders,Customercanfindinformationaboutsubmittingnotices,andServiceProviders’spolicyaboutrespondingtonoticesatwww.google.com/dmca.html.4.Suspension.4.1AUPViolations.IfServiceProvidersbecomeawarethatCustomer’soranyCustomerEndUser’suseoftheServicesviolatestheAUP,ServiceProviderswillgiveCustomernoticeoftheviolationbyrequestingthatCustomercorrecttheviolation.IfCustomerfailstocorrecttheviolationwithin24hoursofServiceProviders’srequest,thenServiceProvidersmaySuspendallorpartofCustomer’suseoftheServicesuntiltheviolationiscorrected.4.2OtherSuspension.NotwithstandingSection4.1(AUPViolations)ServiceProvidersmayimmediatelySuspendallorpartofCustomer’suseoftheServicesif:(a)ServiceProvidersbelievesCustomer’soranyCustomerEndUser’suseoftheServicescouldadverselyimpacttheServices,othercustomers’ortheirendusers’useoftheServices,ortheServiceProvidersnetworkorserversusedtoprovidetheServices,whichmayincludeuseoftheServicesforcryptocurrencyminingwithoutServiceProviders’spriorwrittenapproval;(b)thereissuspectedunauthorizedthird-partyaccesstotheServices;(c)ServiceProvidersbelievesitisrequiredtoSuspendimmediatelytocomplywithapplicablelaw;or(d)CustomerisinbreachofSection3.3(Restrictions).ServiceProviderswillliftanysuchSuspensionwhenthecircumstancesgivingrisetotheSuspensionhavebeenresolved.AtCustomer’srequest,unlessprohibitedbyapplicablelaw,ServiceProviderswillnotifyCustomerofthebasisfortheSuspensionassoonasisreasonablypossible.5.IntellectualPropertyRights;UseofCustomerData;Feedback;Benchmarking.5.1IntellectualPropertyRights.ExceptasexpresslysetforthinthisAgreement,thisAgreementdoesnotgranteitherpartyanyrights,impliedorotherwise,totheother’scontentoranyoftheother’sintellectualproperty.Asbetweentheparties,CustomerownsallIntellectualPropertyRightsinCustomerDataandtheApplicationorProject(ifapplicable),andServiceProvidersownsallIntellectualPropertyRightsintheServicesandSoftware.5.2UseofCustomerData.ServiceProviderswillnotaccessoruseCustomerData,exceptasnecessarytoprovidetheServicesandTSStoCustomer.5.3CustomerFeedback.IfCustomerprovidesServiceProvidersFeedbackabouttheServices,thenServiceProvidersmayusethatinformationwithoutobligationtoCustomer,andCustomerherebyirrevocablyassignstoServiceProvidersallright,title,andinterestinthatFeedback.5.4Benchmarking.Customermaynotpubliclydisclosedirectlyorthroughathirdpartytheresultsofanycomparativeorcompatibilitytesting,benchmarking,orevaluation(each,a“Test”)oftheServices,unlessthedisclosureincludesallinformationnecessaryforServiceProvidersorathirdpartytoreplicatetheTest.IfCustomerconducts,ordirectsathirdpartytoconduct,aTestoftheServicesandpubliclydisclosestheresultsdirectlyorthroughathirdparty,thenServiceProviders(oraServiceProviders-directedthirdparty)mayconductTestsofanypubliclyavailableproductsorservicesprovidedbyCustomerandpubliclydisclosetheresultsofanysuchTest(whichdisclosurewillincludeallinformationnecessaryforCustomerorathirdpartytoreplicatetheTest).TotheextentthisSection5.4conflictswithanyotherCustomerproductorserviceterms,thisSection5.4willgovern.6.TechnicalSupportServices6.1ByCustomer.CustomerisresponsiblefortechnicalsupportofitsApplicationsandProjects.6.2ByServiceProviders.SubjecttopaymentofapplicablesupportFees,ServiceProviderswillprovideTSStoCustomerduringtheTerminaccordancewiththeTSSGuidelines.CertainTSSlevelsincludeaminimumrecurringFeeasdescribedinthe“Fees”definitionbelow.IfCustomerdowngradesitsTSSlevelduringanycalendarmonth,ServiceProvidersmaycontinuetoprovideTSSatthesamelevelandTSSFeesbeforethedowngradefortheremainderofthatmonth.7.DeprecationofServices7.1DiscontinuanceofServices.SubjecttoSection7.2,ServiceProvidersmaydiscontinueanyServicesoranyportionorfeatureforanyreasonatanytimewithoutliabilitytoCustomer.7.2DeprecationPolicy.GooglewillannounceifitintendstodiscontinueormakebackwardsincompatiblechangestotheServicesspecifiedattheURLinthenextsentence.GooglewillusecommerciallyreasonableeffortstocontinuetooperatethoseServicesversionsandfeaturesidentifiedatcloud.google.com/terms/deprecationwithoutthesechangesforatleastoneyearafterthatannouncement,unless(asGoogledeterminesinitsreasonablegoodfaithjudgment):(i)requiredbylaworthirdpartyrelationship(includingifthereisachangeinapplicablelaworrelationship),or(ii)doingsocouldcreateasecurityriskorsubstantialeconomicormaterialtechnicalburden.Theabovepolicyisthe“DeprecationPolicy.”8.ConfidentialInformation.8.1Obligations.TherecipientwillnotdisclosetheConfidentialInformation,excepttoAffiliates,employees,agentsorprofessionaladvisorswhoneedtoknowitandwhohaveagreedinwriting(orinthecaseofprofessionaladvisorsareotherwisebound)tokeepitconfidential.TherecipientwillensurethatthosepeopleandentitiesusethereceivedConfidentialInformationonlytoexerciserightsandfulfillobligationsunderthisAgreement,whileusingreasonablecaretokeepitconfidential.8.2RequiredDisclosure.NotwithstandinganyprovisiontothecontraryinthisAgreement,therecipientmayalsodiscloseConfidentialInformationtotheextentrequiredbyapplicableLegalProcess;providedthattherecipientusescommerciallyreasonableeffortsto:(i)promptlynotifytheotherpartyofsuchdisclosurebeforedisclosing;and(ii)complywiththeotherparty’sreasonablerequestsregardingitseffortstoopposethedisclosure.Notwithstandingtheforegoing,subsections(i)and(ii)abovewillnotapplyiftherecipientdeterminesthatcomplyingwith(i)and(ii)could:(a)resultinaviolationofLegalProcess;(b)obstructagovernmentalinvestigation;and/or(c)leadtodeathorseriousphysicalharmtoanindividual.Asbetweentheparties,CustomerisresponsibleforrespondingtoallthirdpartyrequestsconcerningitsuseandCustomerEndUsers’useoftheServices.9.TermandTermination.9.1AgreementTerm.The“Term”ofthisAgreementwillbeginontheEffectiveDateandcontinueuntiltheAgreementisterminatedassetforthinSection9ofthisAgreement.9.2TerminationforBreach.EitherpartymayterminatethisAgreementforbreachif:(i)theotherpartyisinmaterialbreachoftheAgreementandfailstocurethatbreachwithinthirtydaysafterreceiptofwrittennotice;(ii)theotherpartyceasesitsbusinessoperationsorbecomessubjecttoinsolvencyproceedingsandtheproceedingsarenotdismissedwithinninetydays;or(iii)theotherpartyisinmaterialbreachofthisAgreementmorethantwotimesnotwithstandinganycureofsuchbreaches.Inaddition,ServiceProvidersmayterminateany,all,oranyportionoftheServicesorProjects,ifCustomermeetsanyoftheconditionsinSection9.2(i),(ii),and/or(iii).9.3TerminationforInactivity.ServiceProvidersreservestherighttoterminatetheprovisionoftheService(s)toaProjectupon30daysadvancenoticeif,foraperiodof60days(i)CustomerhasnotaccessedtheAdminConsoleortheProjecthashadnonetworkactivity;and(ii)suchProjecthasnotincurredanyFeesforsuchService(s).9.4TerminationforConvenience.CustomermaystopusingtheServicesatanytime.CustomermayterminatethisAgreementforitsconvenienceatanytimeonpriorwrittennoticeandupontermination,mustceaseuseoftheapplicableServices.ServiceProvidersmayterminatethisAgreementforitsconvenienceatanytimewithoutliabilitytoCustomer.9.5EffectofTermination.IftheAgreementisterminated,then:(i)therightsgrantedbyonepartytotheotherwillimmediatelycease;(ii)allFeesowedbyCustomertoServiceProvidersareimmediatelydueuponreceiptofthefinalelectronicbill;(iii)CustomerwilldeletetheSoftware,anyApplication,Instance,Project,andanyCustomerData;and(iv)uponrequest,eachpartywillusecommerciallyreasonableeffortstoreturnordestroyallConfidentialInformationoftheotherparty.10.Publicity.CustomerispermittedtostatepubliclythatitisacustomeroftheServices,consistentwiththeTrademarkGuidelines.IfCustomerwantstodisplayServiceProvidersBrandFeaturesinconnectionwithitsuseoftheServices,CustomermustobtainwrittenpermissionfromServiceProvidersthroughtheprocessspecifiedintheTrademarkGuidelines.ServiceProvidersmayincludeCustomer’snameorBrandFeaturesinalistofServiceProviderscustomers,onlineorinpromotionalmaterials.ServiceProvidersmayalsoverballyreferenceCustomerasacustomeroftheServices.Neitherpartyneedsapprovalifitisrepeatingapublicstatementthatissubstantiallysimilartoapreviously-approvedpublicstatement.Anyuseofaparty’sBrandFeatureswillinuretothebenefitofthepartyholdingIntellectualPropertyRightstothoseBrandFeatures.Apartymayrevoketheotherparty’srighttouseitsBrandFeaturesunderthisSectionwithwrittennoticetotheotherpartyandareasonableperiodtostoptheuse.11.RepresentationsandWarranties.Eachpartyrepresentsandwarrantsthat:(a)ithasfullpowerandauthoritytoenterintotheAgreement;and(b)itwillcomplywithalllawsandregulationsapplicabletoitsprovision,oruse,oftheServices,asapplicable.ServiceProviderswarrantsthatitwillprovidetheServicesinaccordancewiththeapplicableSLA(ifany).12.Disclaimer.EXCEPTASEXPRESSLYPROVIDEDFORINTHISAGREEMENT,TOTHEMAXIMUMEXTENTPERMITTEDBYAPPLICABLELAW,GOOGLEANDITSSUPPLIERSDONOTMAKEANYOTHERWARRANTYOFANYKIND,WHETHEREXPRESS,IMPLIED,STATUTORYOROTHERWISE,INCLUDINGWARRANTIESOFMERCHANTABILITY,FITNESSFORAPARTICULARUSEANDNONINFRINGEMENT.GOOGLEANDITSSUPPLIERSARENOTRESPONSIBLEORLIABLEFORTHEDELETIONOFORFAILURETOSTOREANYCUSTOMERDATAANDOTHERCOMMUNICATIONSMAINTAINEDORTRANSMITTEDTHROUGHUSEOFTHESERVICES.CUSTOMERISSOLELYRESPONSIBLEFORSECURINGANDBACKINGUPITSAPPLICATION,PROJECT,ANDCUSTOMERDATA.NEITHERGOOGLENORITSSUPPLIERS,WARRANTSTHATTHEOPERATIONOFTHESOFTWAREORTHESERVICESWILLBEERROR-FREEORUNINTERRUPTED.NEITHERTHESOFTWARENORTHESERVICESAREDESIGNED,MANUFACTURED,ORINTENDEDFORHIGHRISKACTIVITIES.13.LimitationofLiability.13.1LimitationonIndirectLiability.TOTHEMAXIMUMEXTENTPERMITTEDBYAPPLICABLELAW,NEITHERPARTY,NORGOOGLE’SSUPPLIERS,WILLBELIABLEUNDERTHISAGREEMENTFORLOSTREVENUESORINDIRECT,SPECIAL,INCIDENTAL,CONSEQUENTIAL,EXEMPLARY,ORPUNITIVEDAMAGES,EVENIFTHEPARTYKNEWORSHOULDHAVEKNOWNTHATSUCHDAMAGESWEREPOSSIBLEANDEVENIFDIRECTDAMAGESDONOTSATISFYAREMEDY.13.2LimitationonAmountofLiability.TOTHEMAXIMUMEXTENTPERMITTEDBYAPPLICABLELAW,NEITHERPARTY,NORGOOGLE’SSUPPLIERS,MAYBEHELDLIABLEUNDERTHISAGREEMENTFORMORETHANTHEAMOUNTPAIDBYCUSTOMERTOGOOGLEUNDERTHISAGREEMENTDURINGTHETWELVEMONTHSPRIORTOTHEEVENTGIVINGRISETOLIABILITY.13.3ExceptionstoLimitations.Theselimitationsofliabilitydonotapplytoviolationsofaparty’sIntellectualPropertyRightsbytheotherparty,indemnificationobligations,orCustomer’spaymentobligations.14.Indemnification.14.1ByCustomer.Unlessprohibitedbyapplicablelaw,CustomerwilldefendandindemnifyServiceProvidersanditsAffiliatesagainstIndemnifiedLiabilitiesinanyThird-PartyLegalProceedingtotheextentarisingfrom:(i)anyApplication,Project,Instance,CustomerDataorCustomerBrandFeatures;or(ii)Customer’s,orCustomerEndUsers’,useoftheServicesinviolationoftheAUP.14.2ByServiceProviders.ServiceProviderswilldefendandindemnifyCustomeranditsAffiliatesagainstIndemnifiedLiabilitiesinanyThird-PartyLegalProceedingtotheextentarisingsolelyfromanAllegationthatuseof(a)ServiceProviders’stechnologyusedtoprovidetheServicesor(b)anyServiceProvidersBrandFeatureinfringesormisappropriatesthethirdparty’spatent,copyright,tradesecret,ortrademark.14.3Exclusions.ThisSection14willnotapplytotheextenttheunderlyingAllegationarisesfrom:a.theindemnifiedparty’sbreachofthisAgreement;b.modificationstotheindemnifyingparty’stechnologyorBrandFeaturesbyanyoneotherthantheindemnifyingparty;c.combinationoftheindemnifyingparty’stechnologyorBrandFeatureswithmaterialsnotprovidedbytheindemnifyingparty;ord.useofnon-currentorunsupportedversionsoftheServicesorBrandFeatures;14.4Conditions.Sections14.1and14.2willapplyonlytotheextent:a.TheindemnifiedpartyhaspromptlynotifiedtheindemnifyingpartyinwritingofanyAllegation(s)thatprecededtheThird-PartyLegalProceedingandcooperatesreasonablywiththeindemnifyingpartytoresolvetheAllegation(s)andThird-PartyLegalProceeding.IfbreachofthisSection14.4(a)prejudicesthedefenseoftheThird-PartyLegalProceeding,theindemnifyingparty’sobligationsunderSection14.1or14.2(asapplicable)willbereducedinproportiontotheprejudice.b.TheindemnifiedpartytenderssolecontroloftheindemnifiedportionoftheThird-PartyLegalProceedingtotheindemnifyingparty,subjecttothefollowing:(i)theindemnifiedpartymayappointitsownnon-controllingcounsel,atitsownexpense;and(ii)anysettlementrequiringtheindemnifiedpartytoadmitliability,paymoney,ortake(orrefrainfromtaking)anyaction,willrequiretheindemnifiedparty’spriorwrittenconsent,nottobeunreasonablywithheld,conditioned,ordelayed.14.5Remedies.a.IfServiceProvidersreasonablybelievestheServicesmightinfringeathirdparty’sIntellectualPropertyRights,thenServiceProvidersmay,atitssoleoptionandexpense:(a)procuretherightforCustomertocontinueusingtheServices;(b)modifytheServicestomakethemnon-infringingwithoutmateriallyreducingtheirfunctionality;or(c)replacetheServiceswithanon-infringing,functionallyequivalentalternative.b.IfServiceProvidersdoesnotbelievetheremediesinSection14.5(a)arecommerciallyreasonable,thenServiceProvidersmaySuspendorterminateCustomer’suseoftheimpactedServices.14.6SoleRightsandObligations.Withoutaffectingeitherparty’sterminationrights,thisSection14statestheparties’onlyrightsandobligationsunderthisAgreementforanythirdparty’sIntellectualPropertyRightsAllegationsandThird-PartyLegalProceedings.15.U.S.FederalAgencyUsers.TheServicesweredevelopedsolelyatprivateexpenseandarecommercialcomputersoftwareandrelateddocumentationwithinthemeaningoftheapplicableFederalAcquisitionRegulationsandtheiragencysupplements.16.Miscellaneous.16.1Notices.Allnoticesmustbeinwritingandaddressedtotheotherparty’slegaldepartmentandprimarypointofcontact.TheemailaddressfornoticesbeingsenttoGoogle’sLegalDepartmentislegal-notices@google.com.Noticewillbetreatedasgivenonreceiptasverifiedbywrittenorautomatedreceiptorbyelectroniclog(asapplicable).16.2Assignment.NeitherpartymayassignanypartofthisAgreementwithoutthewrittenconsentoftheother,excepttoanAffiliatewhere:(a)theassigneehasagreedinwritingtobeboundbythetermsofthisAgreement;(b)theassigningpartyremainsliableforobligationsundertheAgreementiftheassigneedefaultsonthem;and(c)theassigningpartyhasnotifiedtheotherpartyoftheassignment.Anyotherattempttoassignisvoid.16.3ChangeofControl.IfapartyexperiencesachangeofControl(forexample,throughastockpurchaseorsale,merger,orotherformofcorporatetransaction):(a)thatpartywillgivewrittennoticetotheotherpartywithinthirtydaysafterthechangeofControl;and(b)theotherpartymayimmediatelyterminatethisAgreementanytimebetweenthechangeofControlandthirtydaysafteritreceivesthatwrittennotice.16.4ForceMajeure.Neitherpartywillbeliableforfailureordelayinperformancetotheextentcausedbycircumstancesbeyonditsreasonablecontrol.16.5NoAgency.ThisAgreementdoesnotcreateanyagency,partnershiporjointventurebetweentheparties.16.6NoWaiver.Neitherpartywillbetreatedashavingwaivedanyrightsbynotexercising(ordelayingtheexerciseof)anyrightsunderthisAgreement.16.7Severability.Ifanyterm(orpartofaterm)ofthisAgreementisinvalid,illegal,orunenforceable,therestoftheAgreementwillremainineffect.16.8NoThird-PartyBeneficiaries.ThisAgreementdoesnotconferanybenefitsonanythirdpartyunlessitexpresslystatesthatitdoes.16.9EquitableRelief.NothinginthisAgreementwilllimiteitherparty’sabilitytoseekequitablerelief.16.10U.S.GoverningLaw.a.ForU.S.City,County,andStateGovernmentEntities.IfCustomerisaU.S.city,countyorstategovernmententity,thentheAgreementwillbesilentregardinggoverninglawandvenue.b.ForU.S.FederalGovernmentEntities.IfCustomerisaU.S.federalgovernmententitythenthefollowingapplies:ALLCLAIMSARISINGOUTOFORRELATINGTOTHISAGREEMENTORTHESERVICESWILLBEGOVERNEDBYTHELAWSOFTHEUNITEDSTATESOFAMERICA,EXCLUDINGITSCONFLICTOFLAWSRULES.SOLELYTOTHEEXTENTPERMITTEDBYFEDERALLAW:(I)THELAWSOFTHESTATEOFCALIFORNIA(EXCLUDINGCALIFORNIA’SCONFLICTOFLAWSRULES)WILLAPPLYINTHEABSENCEOFAPPLICABLEFEDERALLAW;AND(II)FORALLCLAIMSARISINGOUTOFORRELATINGTOTHISAGREEMENTORTHESERVICES,THEPARTIESCONSENTTOPERSONALJURISDICTIONIN,ANDTHEEXCLUSIVEVENUEOF,THECOURTSINSANTACLARACOUNTY,CALIFORNIA.c.ForAllOtherEntities.IfCustomerisanyentitynotsetforthinSection16.10(a)or(b)thenthefollowingapplies:ALLCLAIMSARISINGOUTOFORRELATINGTOTHISAGREEMENTORTHESERVICESWILLBEGOVERNEDBYCALIFORNIALAW,EXCLUDINGTHATSTATE’SCONFLICTOFLAWSRULES,ANDWILLBELITIGATEDEXCLUSIVELYINTHEFEDERALORSTATECOURTSOFSANTACLARACOUNTY,CALIFORNIA,USA;THEPARTIESCONSENTTOPERSONALJURISDICTIONINTHOSECOURTS.16.11Amendments.ExceptassetforthinSection1.7(b)or(c),anyamendmentmustbeinwriting,signedbybothparties,andexpresslystatethatitisamendingthisAgreement.16.12Survival.ThefollowingSectionswillsurviveexpirationorterminationofthisAgreement:5,8,9.5,13,14,and16.16.13EntireAgreement.ThisAgreementsetsoutalltermsagreedbetweenthepartiesandsupersedesallotheragreementsbetweenthepartiesrelatingtoitssubjectmatter.InenteringintothisAgreement,neitherpartyhasreliedon,andneitherpartywillhaveanyrightorremedybasedon,anystatement,representationorwarranty(whethermadenegligentlyorinnocently),exceptthoseexpresslysetoutinthisAgreement.ThetermslocatedataURLreferencedinthisAgreementandtheDocumentationareincorporatedbyreferenceintotheAgreement.AftertheEffectiveDate,ServiceProvidersmayprovideanupdatedURLinplaceofanyURLinthisAgreement.16.14ConflictingTerms.IfthereisaconflictbetweenthedocumentsthatmakeupthisAgreement,thedocumentswillcontrolinthefollowingorder:theAgreement,andthetermsatanyURL.IfServiceProvidersprovidesthisAgreementinmorethanonelanguageforthecountryofyourbillingaddress,andthereisadiscrepancybetweentheEnglishtextandthetranslatedtext,theEnglishtextwillgovern.16.15Definitions.“Account”meansCustomer’sGoogleCloudPlatformaccount.“AdminConsole”meanstheonlineconsole(s)and/ortool(s)providedbyServiceProviderstoCustomerforadministeringtheServices.“Affiliate”meansanyentitythatdirectlyorindirectlyControls,isControlledby,orisundercommonControlwithaparty.“Allegation”meansanunaffiliatedthirdparty’sallegation.“Application(s)”meansanyweborotherapplicationCustomercreatesusingtheServices,includinganysourcecodewrittenbyCustomertobeusedwiththeServices,orhostedinanInstance.“AUP”meanstheacceptableusepolicysetforthherefortheServices:cloud.google.com/terms/aup.“BrandFeatures”meansthetradenames,trademarks,servicemarks,logos,domainnames,andotherdistinctivebrandfeaturesofeachparty,respectively,assecuredbysuchpartyfromtimetotime.“CommittedPurchase(s)”havethemeaningsetforthintheServiceSpecificTerms.“ConfidentialInformation”meansinformationthatoneparty(oranAffiliate)disclosestotheotherpartyunderthisAgreement,andwhichismarkedasconfidentialorwouldnormallyunderthecircumstancesbeconsideredconfidentialinformation.Itdoesnotincludeinformationthatisindependentlydevelopedbytherecipient,isrightfullygiventotherecipientbyathirdpartywithoutconfidentialityobligations,orbecomespublicthroughnofaultoftherecipient.Subjecttotheprecedingsentence,CustomerDataisconsideredCustomer’sConfidentialInformation.“Control”meanscontrolofgreaterthanfiftypercentofthevotingrightsorequityinterestsofaparty.“CustomerData”meanscontentprovidedtoServiceProvidersbyCustomer(oratitsdirection)viatheServicesundertheAccount.“CustomerEndUsers”meanstheindividualsCustomerpermitstousetheApplication.“DataProcessingandSecurityTerms”meansthetermssetforthat:cloud.google.com/terms/data-processing-terms.“Documentation”meanstheServiceProvidersdocumentation(asmaybeupdatedfromtimetotime)intheformgenerallymadeavailablebyServiceProviderstoitscustomersforusewiththeServicesatcloud.google.com/docs/.“FeeAccrualPeriod”meansacalendarmonthoranotherperiodspecifiedbyServiceProvidersintheAdminConsole.“FeeThreshold”meansthethreshold(asmaybeupdatedfromtimetotime),asapplicableforcertainServices,assetforthhere:cloud.google.com/skus/.“Feedback”meansfeedbackorsuggestionsabouttheServicesprovidedtoServiceProvidersbyCustomer.“Fees”meanstheapplicablefeesforeachServiceandanyapplicableTaxes.TheFeesforeachServicearesetforthhere:cloud.google.com/skus/.“HighRiskActivities”meansactivitieswheretheuseorfailureoftheServicescouldleadtodeath,personalinjury,orenvironmentaldamage(suchasoperationofnuclearfacilities,airtrafficcontrol,lifesupportsystems,orweaponry).“HIPAA”meanstheHealthInsurancePortabilityandAccountabilityActof1996asitmaybeamendedfromtimetotime,andanyregulationsissuedunderit.“IndemnifiedLiabilities”meansany(i)settlementamountsapprovedbytheindemnifyingparty;and(ii)damagesandcostsfinallyawardedagainsttheindemnifiedpartyanditsAffiliatesbyacourtofcompetentjurisdiction.“Instance”meansavirtualmachineinstance,configuredandmanagedbyCustomer,whichrunsontheServices.InstancesaremorefullydescribedintheDocumentation.“IntellectualPropertyRights”meanscurrentandfutureworldwiderightsunderpatent,copyright,tradesecret,trademark,andmoralrightslaws,andothersimilarrights.“LegalProcess”meansadatadisclosurerequestmadeunderlaw,governmentalregulation,courtorder,subpoena,warrant,governmentalregulatoryoragencyrequest,orothervalidlegalauthority,legalprocedure,orsimilarprocess.“PackagePurchase”hasthemeaningsetforthintheServiceSpecificTerms.“Project”meansagroupingofcomputing,storage,andAPIresourcesforCustomer,andviawhichCustomermayusetheServices.ProjectsaremorefullydescribedintheDocumentation.“ReservedCapacityUnits”havethemeaningsetforthintheServiceSpecificTerms.“ReservedUnitTerm”hasthemeaningsetforthintheServiceSpecificTerms.“ReservedUnits”havethemeaningsetforthintheServiceSpecificTerms.“ServiceSpecificTerms”meansthetermsspecifictooneormoreServicessetforthhere:cloud.google.com/terms/service-terms.“Services”meanstheservicesassetforthhere:cloud.google.com/terms/services(includinganyassociatedAPIs).“SLA”meanseachofthethen-currentservicelevelagreementsat:cloud.google.com/terms/sla/.“Software”meansanydownloadabletools,softwaredevelopmentkitsorothersuchproprietarycomputersoftwareprovidedbyServiceProvidersinconnectionwiththeServices,whichmaybedownloadedbyCustomer,andanyupdatesServiceProvidersmaymaketosuchSoftwarefromtimetotime.“Suspend”or“Suspension”meansdisablingorlimitingaccesstooruseoftheServicesorcomponentsoftheServices.“Taxes”meansanyduties,customsfees,ortaxes(otherthanServiceProviders’sincometax)associatedwiththepurchaseoftheServices,includinganyrelatedpenaltiesorinterest.“Term”hasthemeaningsetforthinSection9ofthisAgreement.“TermsURL”meansthefollowingURLsetforthhere:cloud.google.com/terms/.“Third-PartyLegalProceeding”meansanyformallegalproceedingfiledbyanunaffiliatedthirdpartybeforeacourtorgovernmenttribunal(includinganyappellateproceeding).“Token”meansanalphanumerickeythatisuniquelyassociatedwithCustomer’sAccount.“TrademarkGuidelines”meansServiceProviders’sGuidelinesforThirdPartyUseofServiceProvidersBrandFeatures,locatedat:www.google.com/permissions/guidelines.html.“TSS”meansthetechnicalsupportserviceprovidedbyServiceProviderstotheadministratorsundertheTSSGuidelines.“TSSGuidelines”meansServiceProviders’stechnicalsupportservicesguidelinesthenineffectfortheServices.TSSGuidelinesareatthefollowingURL:cloud.google.com/terms/tssg/(underGoogleCloudPlatformServices). 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