Privacy Policy - ASPEN - EC-Council

By using the EC-Council website, you consent to the data practices described in this statement. At EC-Council, the privacy and security of our customers, ... PrivacyPolicy EC-Councilrecognizestheimportanceofmaintainingyourprivacyandiscommittedtoprotectingitanddevelopingtechnologythatgivesyouthemostpowerfulandsafeonlineexperience.ThisStatementofPrivacyappliestocurrentandformervisitorstoallourEC-Councilwebsitesandgovernsdatacollectionandusage.ByusingtheEC-Councilwebsite,youconsenttothedatapracticesdescribedinthisstatement.AtEC-Council,theprivacyandsecurityofourcustomers,respondents,andvisitorsareofparamountimportance.Wevalueyourprivacyandappreciateyourtrustinus. Whattypeofpersonalinformationdowegather? EC-Councilcollectscertainpersonalinformationaboutyouduringyourrelationshipwithus.ECCouncil,throughvariousweb-platformsthathelpourmemberstoregister,resetpasswords,gettraining,partnerwithus,etc.collectspersonallyidentifiableinformationthatmayinclude: Contactinformation.Wemightcollectyourname,e-mail,homeorworkaddresses,telephonenumbers,organizationnames,etc. Paymentandbillinginformation.Wemightcollectyourbillingname,billingaddressthelegalageaspermittedbyhis/hercountryoforigin/residencyandpaymentmethodwhenyoubuyaticket.WeNEVERcollectyourcreditcardnumberorcreditcardexpirydateorotherdetailspertainingtoyourcreditcardonourwebsite. Informationyoupost.Wecollectinformationyoupostinapublicspaceonourwebsiteoronathird-partysocialmediasitebelongingtoEC-Council. Demographicinformation.Wemaycollectanonymousdemographicinformation,whichisnotuniquetoyou,suchasyourZIPcode,age,gender,preferences,interests,favorites,oranyotherinformationprovidedbyyourduringtheuseofourwebsite.Wemightcollectthisasapartofasurveyalso. Otherinformation.Ifyouuseourwebsite,wemaycollectinformationaboutyourIPaddressandthebrowseryou’reusing.Thismayalsoincludeinteractionsthroughourwebsite,trainingcenters,meetingswithourrepresentatives-fromourauthorizedpartnersandotherthirdpartiesordurationoftimespentonourwebsite. EC-Councildoesnotcollect,use,ordisclosesensitivepersonalinformation,suchasrace,religion,orpoliticalaffiliationswithoutyourexplicitconsent. Minor’sOnlinePrivacy EC-Council’scoursesandservicesarenotdirectedtominorsandEC-Councildoesnotknowinglycollectonlinepersonalinformationfromminorsunderthelegalageaspermittedbyhis/hercountryoforigin/residency.Ifyouareaparentorguardianofaminorandbelievethatheorshehasdisclosedpersonalinformationtous,pleasecontactus. WheredowecollectPersonalInformationaboutyou? Wecollectinformationindifferentways. Wecollectinformationdirectlyfromyou.Wecollectinformationdirectlyfromyouwhenyouregisterorpartnerwithus.Youmaychoosetoapplyforspecificinformationorservicesontopicssuchasproducts,training,whitepapers,brochures,etc.whichmayrequireyoutofilloutformsandshareyourpersonalinformation.Thisinformationisirrespectiveofyourmembership.ECCouncilasksyoutoallowrepresentativesofEC-Counciltocontactyouforthepurposeasked. EC-CouncilmaycollectdifferentdatafromoraboutyoudependingonhowyouuseEC-CouncilServices.WhenyoucreateanaccountanduseourServices,includingthroughathird-partyplatform,wecollectanydatayouprovidedirectly,including,butnotlimitedtodataaboutyouraccountsonotherServices. Wecollectinformationfromyoupassively.Wereceiveandstorecertaintypesofinformationwheneveryouinteractwithus.Weusebrowsercookiesandwebbeacons,forcollectinginformationaboutyourusageofourwebsiteoranyofoursubdomains,advertisements,andothercontentservedbyoronbehalfofEC-Councilonotherwebsites.Wemayusethisinformationforinternalanalysisandtoprovideyouwithlocation-basedservices,suchasadvertising,searchresults,andotherpersonalizedcontent. Tohelpusmakeouremailscommunicationmoreusefulandinteresting,weoftenreceiveaconfirmationwhenyouopenemailfromeccouncil.org,ifyourcomputersupportssuchcapabilities.Ifyoudonotwanttoreceivee-mailorothermailfromus,pleaseedityourcustomercommunicationpreferences. Wegetinformationaboutyoufromthirdparties.IfyouaccessoruseourServicesthroughathird-partyplatformorservice,orifyouuseanintegratedsocialmediafeatureonourwebsites,orclickonanythird-partylinks,thecollection,use,andsharingofyourdatawillalsobesubjecttotheprivacypoliciesandotheragreementsofthatthirdparty. WemayobtaincertaininformationthroughyoursocialmediaorotheronlineaccountsiftheyareconnectedtoyourEC-Councilaccount.IfyoulogintoEC-Councilviasocialmediaplatformse.g.,FacebookorjoinEC-CouncilsponsoredWhatsAppGroup,anotherthird-partyplatformorservice,weaskforyourpermissiontoaccesscertaininformationaboutthatotheraccount.Thethird-partysocialmediasitemaygiveuscertaininformationaboutyou.Forexample,dependingontheplatformorservicewemaycollectyourname,profilepicture,membershipaccountID,loginemailaddress,location,physicallocationofyouraccessdevices,gender,birthday,andlistoffriendsorcontacts.ThoseplatformsandservicesmakeinformationavailabletousthroughtheirAPIs.Theinformationwereceivedependsonwhatinformationyou(viayourprivacysettings)ortheplatformorservicedecidetogiveus. Wegetinformationaboutyoufromothersources.Wemightreceiveinformationaboutyoufromothersourcesandaddittoouraccountinformation. Howandwhydoweuseyourpersonalinformation? Weuseinformationtocontact/respondtoyourrequestsorquestions:Wemightusetheinformationyouprovidetocontactyoutodelivertheservicesyouhaverequestedoradministeringandprocessingyourcertificationexams. Weuseinformationtoimproveourproductsandservices.Wemightuseyourinformationtoanalyzeandcustomizeourproducts,websites,newsletters,andothercommunicationstosupportandimproveyouronlineexperiencewithus. Weuseinformationtolookatsitetrendsandcustomerinterests.Wemayuseyourinformationtomakeourwebsiteandproductsbetter.Wemaycombineinformationwegetfromyouwithinformationaboutyouwegetfromthirdparties.EC-Councilmayalsocontactyouviasurveystoconductresearchaboutyouropinionofcurrentservicesorofpotentialnewservicesthatmaybeoffered. Weuseinformationforsecuritypurposes.Wemayuseinformationtoprotectourcompany,ourcustomers,orourwebsites. Weuseinformationformarketingpurposes.Wemayuseyourinformationforsendingcommunicationstoyou,includingformarketingandpromotionalorcustomersatisfactionpurposestoinformyouofotherproductsorservicesavailablefromEC-Councilanditsaffiliates. Weuseinformationtosendyoutransactionalcommunications.WemightsendyouemailsorSMSaboutyouraccountoraproductorservicepurchase. Weuseinformationasotherwisepermittedbylaw.Tocomplywithourobligationsunderthelaw,includingrecord-keeping,reporting,accounting,tax,etc. Whodoweshareyourpersonalinformationwith? EC-Councildoesnotsell,rent,orleaseyourpersonalinformationtothirdpartieswithoutyourexplicitconsent EC-Councilsharespersonalinformationinthefollowingways: WewillshareyourpersonalinformationwithourotherGroupcompaniesforinternalreasons,primarilyforbusinessandoperationalpurposes. Wewillshareinformationwith.Weshareinformationwithvendorswhohelpusmanageouronlineregistrationprocessorpaymentprocessorsortransactionalmessageprocessors.SomevendorsmaybelocatedoutsideofIndia. Wewillshareinformationwithourbusinesspartners/thirdpartieswhoperformservicesonourbehalf.EC-Councilmay,fromtimetotime,contactyouonbehalfofexternalbusinesspartnersaboutaparticularofferingthatmaybeofinteresttoyou.Inthosecases,yourunique,personallyidentifiableinformation(e-mail,name,address,telephonenumber)isnottransferredtothethirdparty.However,EC-Councilmaysharedatawithtrustedpartnerstohelpusperformstatisticalanalysis,sendyouemailorpostalmail,providecustomersupport,orarrangefordeliveries.AllsuchpartnersareprohibitedfromusingyourpersonalinformationexcepttoprovidetheseservicestoEC-Council,andtheyarerequiredtomaintaintheconfidentialityofyourinformation. Wemayshareinformationifwethinkwemustcomplywiththelawortoprotectourselves. EC-Councilwebsiteswilldiscloseyourpersonalinformation,withoutconsent,onlyifrequiredtodosobylaworinthegoodfaithbeliefthatsuchactionisnecessaryto:(a)conformtotheedictsofthelaworcomplywithlegalprocessservedonEC-Councilorthesite;(b)protectanddefendtherightsorpropertyofEC-Council;and,(c)actunderexigentcircumstancestoprotectthepersonalsafetyofusersofEC-Councilorthepublic. Wemayshareyourinformationforreasonsnotdescribedinthispolicy.Wewilltellyoubeforewedothis. EC-Councildoesnottransferanysensitivepersonalinformation. Byusingorcontinuingtousethesiteyouagreetoouruseofyourinformation(includingsensitivepersonalinformation)inaccordancewiththisPrivacyNotice,asmaybeamendedfromtimetotimebyeccouncil.orgatitsdiscretion.Youalsoagreeandconsenttouscollecting,storing,processing,transferring,andsharinginformation(includingsensitivepersonalinformation)relatedtoyouwiththirdpartiesorserviceprovidersforthepurposesassetoutinthisPrivacyNotice. Wemayberequiredtosharetheaforementionedinformationwithgovernmentauthoritiesandagenciesforthepurposesofverificationofidentityorfortheprevention,detection,investigation,prosecution,orpunishmentofcyberincidentsoranyotherlegaloffenses.YouagreeandconsenttoEC-Council,atitssolediscretion,disclosingtherequiredinformationwithgovernmentauthoritiesandagenciesinsuchcases. EC-CouncilencouragesyoutoreviewtheprivacystatementsofwebsitesyouchoosetolinktofromEC-Councilsothatyoucanunderstandhowthosewebsitescollect,use,andshareyourinformation.EC-CouncilisnotresponsiblefortheprivacystatementsorcontentonwebsitesoutsideoftheEC-Councilfamilyofwebsites. HowEC-Councilstoresthepersonalinformationitcollects? EC-Councilstoresyourpersonallyidentifiableinformationsuchasname,contactnumber,emailaddress,etc.onasecureserverwhichisencryptedandisaccessibleonlytoEC-Council’sapplications.ECCouncilmayberequiredtosharepersonalinformationwithitsaffiliates,advisors,andauditorsinothercountrieswhereitmaybeprocessed.Ifweorouraffiliatesorourserviceproviderstransferpersonalinformationoutsideofthecountryoforigin,wealwaysrequirethatappropriatesafeguardsareinplacetoprotecttheinformationwhenitisprocessed. HowEC-Councilsecuresyourpersonalinformation? Wetakeappropriatetechnicalandorganizationalmeasurestosecureyourinformationandtoprotectitagainstunauthorizedorunlawfuluseandaccidentallossordestruction. EC-Councilusessecureserverstostoreyourinformationandonlysharesandprovidesaccesstoyourinformationtotheminimumextentnecessary,subjectedtoconfidentialityrestrictionswhereappropriate,andonananonymizedbasiswhereverpossible.Wealsoverifyingtheidentityofanyindividualwhorequestsaccesstoinformationpriortograntingthemaccesstoinformation EC-CouncilalsousesSecureSocketsLayer(SSL)softwareorothersimilarencryptiontechnologiestoencryptanypaymenttransactionsyoumakeonorviaourwebsite.EC-CouncilalsoadoptedcomprehensivestandardssuchasISO/IEC27001:2013. Howlongdowekeepyourpersonalinformation? Wewillretainyourpersonalinformationasneededtofulfillthepurposesforwhichitwascollected.Wewillretainanduseyourpersonalinformationasnecessarytocomplywithourbusinessrequirements,legalobligations,resolvedisputes,protectourassets,andenforceouragreements. Wedeterminestandardretentionperiodsfordifferentcategoriesofpersonalinformationinourpossession.Whereitisn’tpossibletodeterminestandardretentionperiods,wedoso,basedonthefollowingcriteria: ourrelationshipwithyou thelegalobligationswearesubjectto. thelegalbasiswehaveforprocessingyourdata(consent,performanceofcontract,etc.). thepurposesandusesofyourdata(thisincludepresentandfutureuses). thelevelofriskwithretainingorusingyourdata. yourrightsundertheGDPRandotherrelevantlaws. anyotherrelevantcircumstances. AsEC-Councilisacertificationbody,westoreusers’informationrelevanttotheupgradingorrenewingtheircertificationwhichincludessubmissionofECECreditsinlinewiththecertificationECEpolicy. Whatlegalbasisdowehaveforusingyourpersonalinformation? Weprocessyourpersonalinformationonthefollowinglegalbases: ConsentWeuseconsenttoprocessyourdataforcertainpurposessuchaswhenyouconsenttoreceivemarketingcommunication,whenyouexpressinterestinassociatingwithusortoknowmoreaboutus,etc.Youcanwithdrawyourconsentatanytimebywritingtousatthee-mailaddressesprovidedbelow,orbyclickingontheopt-outlink. PerformanceofContractToperformthecontractbetweenus,weprocessvarioustypesofcontact/financial/servicerelatedinformation.Thisalsoenablesustoprovideyouwithourproductsand/orservicesinlinewiththecontractualobligationsofourcontractalongwithourTermsofUseviatheEC-Councilwebsites. LegitimateInterestsProvidedthatsuchprocessingshallnotoutweighyourrightsandfreedoms,wemayuseyourpersonalinformationforourlegitimateinterestswhichincludelegalobligations,directmarketing,marketresearch,webanalytics/profiling,complianceabidance,customerservice,record-keeping,review,research,andanalysis,tofulfilourlegalobligationsunderapplicablelaws,security,storage,etc.You’vetherighttoobject,ongroundsrelatingtoyoursituation,atanytimetoprocessingofpersonaldataconcerningyouwhichisbasedonlegitimateinterests.Moreinformationonthisrightandonhowtoexerciseitissetoutbelow. EC-CouncilCookiePolicy Acookieisasmalltextfilewhichisplacedontoyourcomputerorelectronicdevicewhenyouaccessourwebsite.Cookiesareusedtotrackusers’actionsandactivities,andtostorespecificinformationaboutyourpreferences,location,sessiondetails,etc.aboutthem.Weusethesecookiesand/orsimilartechnologiesonthiswebsitefortheonlypurposeofensuringthatyougetthebestexperience.Youcangotothepreferenceorcontentsettingofyourwebbrowsertodeletethecookiespertainingtoanywebsiteatanytime. WebsiteVisitors EC-Councilmaycollect,record,andanalyzeinformationfromvisitorstoourwebsites.WemayrecordyourIPaddressandusecookies.Furthermore,EC-Councilmaycollectandprocessanypersonaldatathatyouvolunteertosharewithusviaourwebsiteforms,suchaswhenyouregisterforeventsorsignupforinformationandnewsletters.ThisdataisusedtodelivercustomizedcontentandadvertisingwithinEC-Counciltocustomerswhosebehaviorindicatesthattheyareinterestedinasubjectarea.IfyouprovideEC-Councilwithyoursocialmediadetails,EC-Councilmayretrievepubliclyavailableinformationaboutyoufromsocialmedia. ConsentforCookies Inmostcaseswewillneedyourconsenttousecookiesonthiswebsite.Theexceptionswherethecookieisessentialforustoprovideyouwithserviceyouhaverequested,oressentialtotheinherentfunctionaltyofthewebsite.Wherewewishtousecookiesthatrequireyourconsentyouwillbeaskedtoconsentthroughacheckboxpop-uponthewebsitehomepagethatyouwillbeneededtoanswertogainfullaccesstothewebsite. TurnOfforOpt-OutofCookies RejectingcookiesmayrestrictyourbrowsingexperienceonEC-Councilwebsitesrelatedtoimportantfeaturessuchaslogin,location-specificdata,andotherdemographicdependentinformation. However,youwillbeprovidedwithanopportunitytoopt-outoftheuseofcookieswhileconsentingbycontrollingthecollectionofcookiesinthecookiesettingsprovidedonthecookiebanner. Third-PartyCookies EC-Councildoesnotsharecookieinformationwithanyotherwebsite,nordowesellthisdatatoanythirdparty.Weworkwiththirdpartysupplierswhomayalsosetcookiesonourwebsite.Thesecookiesandtheirthird-partyownersareprovidedbelow.Byconsentingtotheuseofcookiesonoursiteyouwillbeconsentingtotheuseofthesecookies. Whatrightsdoyouhaveinrelationtothepersonalinformationweholdonyou,incompliancetoGDPR? TheGeneralDataProtectionRegulation(GDPR)benefitsyouseveralrightswhenitcomestoyour personalinformation. TheRighttobeInformed. EC-CouncilispublishingthisPrivacyPolicyStatementtokeepourusersinformedastowhatwedowiththeirpersonalinformationandwhataretheirrights,inaclear,transparent,andeasilyunderstandablemanner. TheRightofAccess Youhavetherighttoobtainaccesstoyourinformationthatweareprocessingandcertainotherinformation,inaccordancewithdataprotectionlaw.ContactEC-CouncilifyouwishtoaccessthepersonalinformationEC-Councilholdsaboutusers/datasubjects. TheRighttoRectification Youareentitledtohaveyourinformationcorrectedifit’sinaccurateorincomplete. TheRighttoErasure Thisisalsoknownas‘therighttobeforgotten’.IfuserswantEC-Counciltoeraseallpersonaldataandwedonothavealegalreasontocontinuetoprocessandholdit,pleasecontactusat[email protected]or[email protected]Thisisnotageneralrighttoerasure;thereareexceptions. TheRighttoRestrictProcessing Youhaverightsto‘block’orsuppressfurtheruseofyourinformation.UsershavetherighttoaskECCounciltorestricthowweprocessuserdata.Thismeanswearepermittedtostorethedatabutnotfurtherprocessit.Wekeepjustenoughdatatomakesurewerespectourusersrequestinthefuture. TheRighttoDataPortability EC-Councilallowstoobtainandreusepersonaldataforpurposesacrossservicesinasafeandsecurewaywithoutthiseffectingtheusabilityofuserdata. TheRighttoWithdrawConsent Ifusershavegivenustheirconsenttoprocesstheirdatabutchangetheirmindlater,theyhavetherighttowithdrawtheirconsentatanytime,andEC-Councilstopprocessingtheirdata.Userscanwriteto[email protected]or[email protected]orwww.eccouncil.org/unsubscribe Furtherinformationandadviceaboutyourrightscanbeobtainedfromthedataprotectionregulatorinyourcountry. DataProtectionOfficer InaccordancewithInformationTechnologyAct2000,IndiaandrulesmadethereunderandtheGeneralDataProtectionRegulation(EU)2016/679(GDPR)thenameandcontactdetailsoftheappointedDataProtectionOfficerareprovidedbelow: Email:[email protected] IfyouhaveanyquestionsaboutthisPolicyorotherprivacyconcerns,youcanalsoemailusattheabovementioneddetails. WhatisourOpt-OutPolicy? Usersmayunsubscribefromourmarketingcommunicationsbyclickingonthe“unsubscribe”linklocatedonthebottomofoure-mails,orbysendingusemailusat[email protected]or[email protected]orwww.eccouncil.org/unsubscribeCustomerscannotoptoutofreceivingtransactionalemailsrelatedtotheiraccountwithusorourServices,likeaspenemails,certificationrenewalemails. ThirdPartysites Ifyouclickononeofthelinkstothirdpartywebsites,youmaybetakentowebsiteswedonotcontrol.Thispolicydoesnotapplytotheprivacypracticesofthosewebsites.Readtheprivacypolicyofotherwebsitescarefully.Wearenotresponsibleforthesethird-partysites. Howcanyoucontactus? EC-CouncilwelcomesyourcommentsregardingthisPrivacyPolicyStatement.IfyoubelievethatECCouncilhasnotadheredtothisPrivacyPolicyStatement,pleasecontactEC-Councilat [email protected]/[email protected] Wewillusecommerciallyreasonableeffortstopromptlydetermineandremedytheproblem.Weusuallyactonrequestsandprovideinformationfreeofchargebutmaychargeareasonablefeetocoverouradministrativecostsofprovidingtheinformationfor,baselessorexcessive/repeatedrequests,orfurthercopiesofthesameinformation.Alternatively,thelawmayallowustorefusetoactontherequest. UpdatestothisEC-CouncilPrivacyPolicyStatement ThisPrivacyPolicywaslastupdatedon25thNovember2021.EC-CouncilwilloccasionallyupdatePrivacyPolicyStatementtoreflectcompanyandcustomerfeedback.Wewillnotifyyouofanymaterialchangestothispolicyasrequiredbylaw.Wewillalsopostanupdatedcopyonourwebsite.EC-CouncilencouragesyoutoperiodicallyreviewthisPolicyStatementtobeinformedofhowEC-Councilisprotectingyourinformation. AllrightsreservedbyEC-Council.