Twitter account recovery – email address access issues

文章推薦指數: 80 %
投票人數:10人

Why do I need to verify my phone number to file a support ticket? Verifying the phone number you entered in the form helps confirm your ownership of the account ... Skiptomaincontent HelpCenter Helpwithemailaddressaccess IforgotwhichemailaddressIusedonmyaccount IfyouarestillloggedinonyourTwitterforiOSorAndroidapp,youcanupdateyouremailaddressfromyourappsettings.Learnhowtoupdateyouremailaddress.   InolongerhaveaccesstotheemailaddressIusedonmyaccount Ifyou'velostaccesstotheemailaddressthat'slinkedtoyourTwitteraccount,pleasecontactyouremailserviceprovidertotryandregainaccess.Below,you'llfindcontactlinkstocommonemailproviders.Onceyou'veregainedaccesstoyouremail,youcanrequestanewpasswordforyourTwitteraccount. aol.com,aim.comatt.net,sbcglobal.netcomcast.netcox.netgmail.com,googlemail.comhotmail.com,msn.com,hotmail.co.ukinbox.comlive.com,windowslive.com,live.camac.com,me.commail.commyspace.comyahoo.com,rocketmail.com,ymail.com,yahoo.co.uk,yahoo.ca  Iknowthatmymobilenumberisverifiedonmyaccount Ifyou'veaddedyourmobilenumbertoyouraccount,youcanenteryournumberonthepasswordresetpageandyou'llbepresentedwiththeoptiontoresetviaSMS.   Idon'thaveaccesstotheemailaddressIusedonmyaccountandmymobilenumberisnotverified   Unfortunately,ifyoudon'thaveaccesstotheaccount'semailaddressorverifiedmobilenumber,weareunabletocontinuetroubleshooting.Whileweunderstandthatitcanbedisappointingwhenyouloseaccesstoanaccount,weusetheseverificationrequirementstomakesurewedon'tgiveoutanyuserinformationtothewrongperson.Unlessyouhaveaccesstotheaccount'semailaddressorverifiedmobilenumber,wewillbeunabletodeactivatetheaccountonyourbehalforfreeuptheusername.Theaccountmayberemovedfromoursystemwhenitbecomesinactiveperourpolicy.Youcansignupforanewaccount.   WhydoIneedtoverifymyphonenumbertofileasupportticket? Verifyingthephonenumberyouenteredintheformhelpsconfirmyourownershipoftheaccount.Ifthephonenumberyouenteredwaspreviouslyassociatedwiththeaccount,wewillreviewyoursupportrequestandmayre-addyourphonenumbertoyouraccountsothatyoucanregainaccesstoyouraccount.   Pleasenote: StandardSMSfeesmayapplyWhenaphonenumberisre-associatedwithyouraccount,certainaccountsettingswillrevertbacktotheirdefaultsetting:OtherswillbeabletofindyourTwitteraccountbyyourphonenumber.Learnhowtoturnoffyouremailandphonenumberdiscoverability. Sharethisarticle Tweet ByusingTwitter’sservicesyouagreetoourCookiesUse.Weusecookiesforpurposesincludinganalytics,personalisation,andads. OK



請為這篇文章評分?