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Help and Support · The Customs Process. Find out how DHL Express fits into the wider picture of the customs clearance process. · Customs Terms of Trade. HelpandSupport ShippingAdvice CustomsClearanceAdvice FAQs ContactUs WhatCanIShip? Viewguidelinesandrestrictionsabouttheitemsyouwanttoshiptoandfromvariouscountries. PackingwithCare Packyourshipmentsforthejourney.Followourpackingadviceandtipsandyourshipmentrecipientswillthankyou! TheJourneyofaPackage WatchhowyourpackagetravelswithDHLandlearnhowwecanhelpyouwitheachstepofthejourney. WhatDocumentsDoINeed? Getinformationandadviceaboutthedocumentsneededtoaccompanyyourshipment. MyDHL+GuidesandTips HelpfulguidesandtipsforusingMyDHL+   TheCustomsProcess FindouthowDHLExpressfitsintothewiderpictureofthecustomsclearanceprocess. DutiesandTaxes Gettipstounderstandingdutiesandtaxeswhentransportinggoodsacrossinternationalborders. ImportingFoodtotheUS FollowFDAguidelinestoensurespeedycustomsclearancewhenshippingfoodtotheUS. CustomsTermsofTrade UnderstandingIncoterms®rules–standardizedtradetermsforinternationaltrading. ShippingOnline CourierPickups TrackingandMonitoring DutiesandTaxes ReturnShipments PaymentandBilling EmailUs HowCanWeHelp? Tracking CustomerService MoreEmailOptions MoreEmailOptions GeneralShipping CallUs CustomerService +243817888810,+243817888811 Questionsandsupportforshipmentstatus,deliveryandcourierpickups. HolidayHours We'reclosedontheseholidays. NewYear'sDay Jan1 MartyrsofIndependenceDay Jan4 AnniversaryofPresidentLaurentKabila’sAssassination Jan16 AnniversaryofPrimeMinisterPatriceEmeryLumumba’sAssassinationobserved Jan17 Valentine'sDay Feb14 InternationalWomen'sDay Mar8 InternationalFrancophonieDay Mar20 EducationDay Apr30 MayDay May1 LiberationDay May17 MusicFestival Jun21 IndependenceDay Jun30 Parents'Day Aug1 WorldTourismDay Sep27 Christmas Dec25 ShowMore ShowLess Holidays HoursofOperation HoursofOperation Monday –Friday:08:00-17:30 Saturday:08:30-13:30 Sunday:Closed DHLOffice DHLOffice DHLInternationalCongoSPRL 180,AvenueduMarche CommunedelaGombe Kinshasa,DRC KINSHASA BacktoTop