Help with logging in - Twitter Help Center

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I cannot remember the email address I used on my account. Use your account's username and password to log into Twitter. If that does not work, ... Skiptomaincontent HelpCenter Helpwithloggingin IcannotremembertheusernameIused.   UseyouraccountemailaddressandpasswordtologintoTwitter. Ifyourpasswordisnotworking,requestanewpasswordbyenteringyouremailaddressinourresetform.Ifoursystemcannotfindyouremailaddress,youmaybeenteringthewrongone.Keepreading.   IcannotremembertheemailaddressIusedonmyaccount.   Useyouraccount'susernameandpasswordtologintoTwitter.  Ifthatdoesnotwork,visitourpasswordrequestformandentertheusernameoremailaddressesormobilephonenumberyouthinkyouused.Then,checkallyouremailinboxes–wewillsendpasswordresetinstructionstotheaccount'semailaddress.   IcannotrememberthephonenumberIusedonmyaccount.   Ifyouarepromptedtoenteramobilephonenumberwhenrequestingapasswordreset,andcannotrememberwhatphonenumberyouused,enteryourusernameoraccountemailaddress.   Ithinkmyaccounthasbeenhacked!   Seeour'hacked'helppagefornextsteps,includingaquickwaytocontactusforassistance.   IhavelostaccesstotheemailaddressIusedwhenIsignedup IfyouhavetheTwitterapponyouriOSorAndroiddevice,openitandupdateyouremailaddressinyourSettings.Learnhowtoupdateyouremailaddress.Ifyoudon’thave(oraren’tloggedinto)theTwitterapp,trytologintoyourTwitteraccountontwitter.comusingjustyourusernameandpassword.Assoonasyouareloggedin,updateyouremailaddressinyouraccountsettings.Ifyouhaveaddedyourmobilenumbertoyouraccount,youcanreceiveanSMS(textmessage)passwordresetcode.Ifyouhaveforgottenyourpassword,lostaccesstoyouraccountemail,andyoudonothaveamobilenumberassociatedwithyouraccount,contactsupportandwemaybeabletohelpyou. Irequestedanewpasswordreset,butithasnotarrivedinmyemailinbox. Besuretocheckyourjunkorspamfiltersonyouremailinbox.Manysmalldomainsfilterouremails.SearchforanyemailsfromTwitter.Enteryouremailaddresswhenrequestingapasswordreset.Thiswillensureyouknowwhichemailwearesendingto,andarecheckingtherightinbox. Ifyouarerequestingapasswordresettothecorrectemailaddressbutitisnotarriving,fileasupportticket. IamreceivingthepasswordresetemailsbutIstillcannotlogin! Tryagain–thelinksinthoseemailsaretime-sensitive.Besureyouhavenotcopiedandpastedanyextraspacesifyoucopythelinkintoyourbrowser'sURLbar.Trylogginginfromadifferentbrowser(wesuggestFirefox,whichcanbedownloadedforfree)oranothercomputer.Makesureyourbrowseracceptscookies.Beforesavingyournewpassword,youshouldalsotryclearingyourbrowser'scache.Stillnotworking?Fileasupportticket. ItrytologinandIgeta"Lockedout!"errormessage. Thoselockswillclearontheirownafteranhourorso.Donotrequestmorepasswordresetswhileyouwait.   Ijustmadeanewaccount,buthavenotbeenabletologinyet.   Makesureyoursignupwassuccessful.Checkyouremailinboxfortheconfirmationwesendyouwhenyousuccessfullysignedupforanaccount.  Ifitlookslikeyoudidnotcreateanaccount,youcansignupforanewaccountagain.Ifyoudidcreateanewaccountbutcannotlogin,requestanewpassword.Besuretocheckyourspamandjunkfoldersforourpasswordemail.  Sharethisarticle Tweet ByusingTwitter’sservicesyouagreetoourCookiesUse.Weusecookiesforpurposesincludinganalytics,personalisation,andads. OK



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